Cashier

Job Description

CASHIER

Position Summary

Performs cashiering, payment processing, reconciliation, and data entry functions.

Receives and processes payments for water utility accounts and other city services. Assists customers with basic account and payment inquiries. Receives, reconciles, and enters cash receipt batches submitted by other city departments.

This position requires a high degree of accuracy, attention to detail, and customer assistance.

Essential Duties and Responsibilities

• Receives and processes payments from customers for water utility accounts and other services.
• Accurately enters payment and transaction information into utility billing and related systems.
• Looks up customer accounts and transaction information to assist customers with routine questions regarding balances, payments, and payment history.
• Provides courteous and professional customer assistance in person.
• Directs customers to customer service when additional assistance is required.
• Receives cash receipt batches and deposits submitted by other departments.
• Reviews and reconciles cash receipts batches for accuracy, completeness, appropriate documentation, and agreement with funds received.
• Identifies discrepancies and works with departments to research and resolve balancing.
• Prepares and enters cash receipt transactions and related financial data into the financial system.

• Assists with preparation of daily bank deposits and ensures funds are properly secured and handled in accordance with procedures.
• Follows established cash-handling, internal control, security, and financial procedures.
• Maintains confidentiality of customer, financial, and account information.

Knowledge, Skills and Abilities

• Strong customer assistance and interpersonal skills.
• Ability to accurately perform high-volume data entry and transaction processing.
• Strong attention to detail and ability to identify discrepancies.
• Basic knowledge of cash-handling and reconciliation practices.
• Ability to count and balance cash and other forms of payment accurately.
• Ability to learn and use software systems.
• Ability to follow established procedures and internal controls.
• Ability to organize work and manage multiple transactions and priorities in a busy environment.
• Ability to communicate clearly and professionally with customers, employees, and other departments.
• Ability to handle difficult or frustrated customers calmly and professionally.
• Ability to maintain accurate records and protect confidential information.

Minimum Qualifications

Education:

High school diploma or equivalent.

Experience:

One year of experience involving cashiering, customer service, and payment processing.

Preferred Qualifications

• Experience handling and reconciling cash receipts or deposits.
• Bilingual English/Spanish skills are desirable.
• Works well as part of a team and consistently demonstrates professionalism, respect, and consideration toward others.

Meet Your Recruiter

Christopher Christensen
Operations Director - Midland/Odessa

Christopher started in the staffing business 21 years ago working as a temporary employee. He was eventually asked to help out internally as a filing clerk and receptionist. He moved to recruiting within a year and worked a desk for 15 years before becoming operations director. Christopher loves being able to see everything come together and function well. He says it' s like watching a well-oiled engine running smoothly. He's a numbers person, so stats, kpo's and financial evaluation give him that warm and fuzzy feeling... most of the time. Christopher studied business at University of Texas of the Permian Basin.

In his spare time, Christopher likes to remodel houses, exercise, and read murder mysteries. He also loves working in the yard and watching the plants he's groomed grow, bloom and become something beautiful. He enjoys playing with his two Sphynx Cats, Cinnamon and Gnocchi and his dogs, Clover and Mulligan.


Fun Facts:

If he could live on just one food for the rest of his life it would be: Ice Cream.... Ice Cream.... Ice Cream


When he's NOT recruiting, he's: Working towards building multiple streams of income. The average millionaire in America has 7 streams of income.


His favorite superhero is: Wonder Woman


When he was 8, he dreamed of being : Veterinarian

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