Sales Retirement Counselor - Full-Time

Retirement Sales Counselor

The Village, an award-winning Life Plan Community in Hemet, California, is looking for a motivated, relationship-driven Retirement Sales Counselor to join our Marketing team.

If you are a confident salesperson who enjoys building relationships, creating connections, and helping people make important life decisions, this could be an opportunity for you! For 20 consecutive years, The Village has been recognized as the "Best Retirement Community" in the Inland Empire. Join a team that takes pride in providing exceptional experience for prospective residents and their families.

At The Village, we foster a family-friendly, resident-centered environment across all levels of care. Whether supporting individuals in Assisted Living, providing compassionate clinical care in Skilled Nursing, or enhancing daily life in Independent Living, our shared goal is to help every resident experience comfort, dignity, and joy.

We believe it takes every associatefront-line staff, caregivers, clinical team members, and managementto make our community thrive. If you value collaboration, kindness, and meaningful work that supports older adults in all stages of aging, we encourage you to apply.

The Village offers competitive wages and benefits, including:

• Scholarships for continuing education after 12 months of employment
• Vacation, Holiday and Sick Leave Pay
• Medical, Dental, Vision and Life insurance
• Voluntary Short-Term Disability
• 401k

COVID-19 Update- Fully vaccinated is preferred

The Opportunity

As a Retirement Sales Counselor, you will be the voice and face of The Village to prospective residents and their families. You will guide prospects throughout the sales processfrom the first phone call to the community tour and ultimately to move-in.

Your primary responsibilities will include:

• Make and receive phone calls to prospective residents and families
• Build meaningful relationships and identify each prospect's needs
• Host walk-in visitors and conduct personalized community tours
• Educate prospects and families about the benefits of Life Plan Community living
• Follow up consistently and move prospects forward through the sales process
• Maintain accurate and timely information in our CRM
• Meet and exceed individual and team sales goals
• Participate in and host exciting community events and special presentations
• Work closely with the Marketing team to create a positive and memorable prospect experience

Phone outreach and follow-up are an important part of this position. The successful candidate will be comfortable making connections, asking for the appointment, following up consistently, and confidently advancing the sale.

What We're Looking For

• Passion for working with seniors and their families
• Exceptional relationship-building and communication skills
• Minimum of three years of consultative sales experience preferred
• Sales and closing experience preferred; training will be provided for the right candidate
• Proven track record of meeting and exceeding sales goals
• Ability to contribute to and achieve team sales goals
• Strong follow-up and organizational skills
• Demonstrated longevity and success in previous positions
• Minimum of two years of college experience
• Ability to learn and effectively use CRM systems
• Strong computer skills, including Microsoft Office
• Analytical and intuitive problem-solving skills
• Excellent time management and follow-through
• Ability to thrive in a fast-paced, team-oriented environment
• Professional, positive, and confident demeanor

What We Offer

• Competitive base salary + uncapped sales bonus
• Training and support for the right candidate
• Opportunity to grow within an established and respected senior living community
• A rewarding career where your work directly impacts the lives of seniors and their families

Additional Requirements

• Must pass DOJ and FBI background checks
• Must pass a drug screening and physical
• Must be available to work some evenings and weekends
• Flexible schedule required based on business and event needs

The Village Active Life Plan Community