CXM Sales Development Associate

Job Description

Job Description

CXM Sales Development Associate

Location – Kansas City-In Office M-Th, Home Fridays

Salary - $45,000 + Commission

Travel Required – No

Classification – Non-Exempt

Leadership Level – GS 3 to GS 4

 *Core Competencies associated with this role: Adaptability, Communications, Continuous Learning, Initiative, Job Knowledge

Company Overview
AutoAlert is the original disruptor in the automotive software space. Our Customer Experience Management (CXM) platform is revolutionizing the dealership-customer relationship, creating direct opportunities for meaningful connections and seamless experiences both online and offline.

About AutoAlert
AutoAlert offers a portfolio of innovative solutions that maximize dealership profitability by focusing on customer relationships and creating direct opportunities for meaningful data-driven connections. Founded in 2002, AutoAlert is the leading automotive software and data mining provider, enhancing customer relationships that lead to repeat sales, service, and increased loyalty. AutoAlert’s mission is to empower innovative automotive partnerships to improve data-driven customer experiences. AutoAlert is proud to lead the industry in data security, with independently audited high-level security in place via Soc 2 Type 2 and ISO/IEC 27001:2013 certifications.

Role Description
The Sales Development Associate is charged with generating and producing leads by prospecting and marketing initiatives.

You are a team player with problem-solving skills and an innovative mindset. You will be part of a diverse, collaborative sales team of hardworking individuals to generate new revenue and relationship building.

• Initiate CXM lead-generating activities in accordance with established policies and procedures
• Establish and develop relationships on behalf of AutoAlert with prospects
• Document information and lead-generating activities and/or accounts within the company’s CRM (Salesforce)
• Achieve key performance metrics and goals
• Work with your team to identify and share best practices for lead generation

• Other duties as assigned 

Your Impact and Experience
• Consistent track record of setting and achieving personal and team sales goals
• Ability to take initiative and prioritize in a consistent manner 
• Excellent customer-facing soft skills to interact with both internal and external customers
• Ability to work cooperatively and collaboratively with all levels of the organization to maximize performance, creativity, problem-solving and results
• Ability to adapt positively to changing priorities and to remain calm in a fast-paced environment

  Supervisory Responsibilities

This position has no direct supervisory responsibilities but works with other team members inside and outside of the department.

Across all teams, we look for the following values:
• Be a Role Model
• Be Passionate About our Partners’ Success
• Own Working Together
• Deliver Results

Living the AutoAlert values is core to all team members’ success. We welcome and encourage all people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer, focused on providing a positive place for you to grow your career.

Accommodations
If you require assistance applying for open positions, please reach out to Human Resources at View email address on us.fitly.work.

Benefits
AutoAlert provides a robust benefits package to eligible employees. Eligibility requirements apply to all plans in the United States and Canada. AutoAlert reserves the right to alter benefits offerings at will.  

Posting Statement
AutoAlert is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. AutoAlert does not accept unsolicited headhunter and agency resumes. AutoAlert will not pay any third-party agency or company that does not have a signed agreement with AutoAlert.

We are unable to sponsor H1-B Visas at this time.

To protect our Dealer/Client relationships, we will require written consent from a General Manager or higher to move to the interview process if coming from a dealership.