Veterinary Client Service Representative - Ophthalmology

Client Service Representative (Csr)

Eye Care for Animals is looking for a part-time client service representative (CSR) to join our team as part of the Thrive Pet Healthcare community in Philadelphia, PA.

You'll play a key role in guiding clients through their pet's specialty eye care journey. You'll coordinate referrals, schedule ophthalmology appointments and communicate next steps with clarity and compassion. Working closely with the medical team, you'll support patient check-ins, discharges and ensure a smooth experience from start to finish.

The success of your patients' care matters to you, and your success matters to us.

Minimum two years of clinical veterinary experience

Possesses a positive work attitude

Self-motivated

Excellent leadership, communication and organization skills

You'll grow with us through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses - ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program designed to teach you the fundamentals of running a pet hospital

And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.

Thrive Pet Healthcare creates the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. Thrive invests in its peoplethrough mentorship, leadership programs, continuing education, and well-being initiativesso teams can grow and feel supported. For pet owners, convenient solutions such as a mobile app, Thrive Plus membership, HereFurYou Helpline, online booking, and flexible financial options make accessing quality care simplergiving families the peace of mind their pets deserve.

We welcome you to join our story and join where #WeThriveTogether.