Client Relationship Analyst

Position Summary Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs), Private Wealth Advisor(s) (PWAs), and their teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client‑first mindset, a successful candidate will have strong interpersonal skills and will be able to assist clients with their everyday needs. Duties and Responsibilities Client Support Provide service coverage for a FA/PWA/team, including cultivating and enhancing new and existing client relationships. Execute money‑movement transactions at the request of the client and/or FA/PWA. Answer general non‑investment related questions concerning client accounts, relaying stock positions and providing account balances (e.g., funds due and margin debit). Enter profile information or pre-fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA. Educate or enroll clients in digital tools (e.g., MSOnline, eSign, eAuthorization). Assist FAs/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc., and prepare materials for client meetings using firm‑approved systems. Assist with data entry for key client needs such as new account opening and financial planning at the direction of the FAs/PWAs/teams. Support the FAs/PWAs/teams’ marketing strategy (e.g., website maintenance). Assist FAs/PWAs/teams in delivering against their business plan and client service model. Remain current on all policies, procedures and new platforms. Participate in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management. Administrative Support Answer inbound phone calls or make outbound calls (e.g., scheduling follow‑up calls with FAs/PWAs/teams as needed). Manage the calendar, including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials). Maintain travel itineraries, prepare expense reports and manage the reimbursement process. Assist with general in‑office support functions such as copying, filing and scanning documentation. Prepare and submit expense reports for processing at the direction of the FA/PWA. Education, Experience, Knowledge, and Skills High School Diploma/Equivalency; College degree preferred. Industry experience is a plus. Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA). Detail‑oriented with superior organizational skills and ability to prioritize. Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint). Exceptional writing, interpersonal and client service skills. Strong time management skills. Team player with the ability to collaborate with others. Ability to work in a fast‑paced, evolving environment. Adaptable and able to multi‑task. Goal‑oriented, self‑motivated and results driven. Reporting Reports to: Business Service Officer. Benefits We offer attractive and comprehensive employee benefits and perks in the industry. Equal Opportunity Employer MorganStanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. For more information, please visit: . #J-18808-Ljbffr