HVAC Service Technician - Grand Rapids

HVAC Service Technician

The HVAC Service Technician is responsible for safely and neatly evaluating and repairing existing HVAC equipment, while leaving a positive impression on the homeowner.

The various tasks, duties, and responsibilities commonly carried out by HVAC Service Technician are highlighted below:

• Perform thorough evaluations of existing HVAC equipment, not only to figure out why it is not working, but to also look for future issues.
• Decide whether it is better to repair or replace equipment and confidently relay information to homeowners.
• Read and understand wiring diagrams and technical manuals.
• Properly use many different meters, gauges, and tools in order to effectively evaluate the status of equipment.
• Safely and neatly remove faulty parts and reinstall new parts without damage to other parts of the system.
• Perform repairs of copper refrigerant lines to air conditioning units, including brazing and soldering.
• Use problem solving skills and make adaptations in order to repair equipment.
• Determine the right material needed to complete repairs.
• Keep track of parts on company vans and restock as needed.
• Maintain company vehicle appearance.
• Properly relay information via phone to other technicians, supervisors, or manufacturer representatives, in order to collaborate on solutions.
• Communicate with homeowner and be able to explain issues in a manner they can understand.
• Be willing to do whatever it takes to ensure homeowner comfort by the end of the day.
• Provide necessary support to other team members to be able to complete tasks on time.
• Create and maintain cordial and collaborative working relationships with superiors, co-workers, and homeowners.
• Ensure all paperwork needed for each day is accurately filled out.
• Collect payment and return to office in a responsible manner.
• Maintain a clean, presentable appearance at all times.
• Take pride in a high-quality evaluation and repair.
• Stay up to date on the latest innovations in the industry and maintain EPA and NATE Certifications.

Skills and abilities company is looking for in a desirable candidate:

• Possession of a High School Diploma or GED or equivalent.
• EPA Certification.
• Poses effective verbal and written communication skills.
• Excellent problem-solving and customer service skills.
• Honest and dependable personality.
• Strong mechanical aptitude.
• Self-motivated individual with strong ability to follow instructions and work alone, as well as work effectively within a team.
• Ability to display professional company image.
• Poses a valid driver’s license with a good driving record.
• Ability to pass a physical, drug screening, and background check.
• Ability to lift items weighing up to 80 lbs safely.
• Must not be objectionable to working in harsh conditions (cold, heat, rain, etc).
• Ability to work weekends, late nights, and overtime.
• Physically fit with the ability to climb, stoop, balance, crouch, crawl, and kneel continually.