Retail Sales Associate - Nights

Retail Sales Associate

Join our team as a part-time retail sales associate. Engage and connect with our customers; provide excellent customer service; learn customer interests and preferences and help them find new things to love.

Integrity is a key value for our business and our brand. Retail associates must be mature, trustworthy, honest and diligent.

Qualifications:

• Good communication skills; ability to speak with customers and guests, promote an overall positive experience, and be an enthusiastic guide
• Skilled at instilling a positive atmosphere / creating a positive vibe
• Quick study as it relates to learning new games, operating toys, etc.
• Mature, action-oriented and goal-driven
• Open to feedback
• Enjoys working in a team environment and achieving goals together
• Ability to use technology efficiently, for example proficient/ comfortable operating handheld barcode scanners, point-of-sale card terminals, multifunctional devices; familiarity with Windows and Mac computers, and Apple and Android mobile devices
• High school diploma or equivalent, some college preferred

Responsibilities:

• Greet and connect with store customers and event guests
• Increase customer satisfaction and loyalty through exceptional customer service, product knowledge and appropriate suggestions
• Become knowledgeable in all products offered, and in upcoming events, promotions, etc.; be able to converse with enthusiasts, collectors, hobbyists, etc. of all ages and interest levels
• As an ambassador of the store brand, maintain and demonstrate the company's values at all times
• Reset tables and ensure event spaces are clean and organized; assist customers and guests
• Complete sales transactions, perform basic math computations when needed
• Answer phone, respond to customer and guest inquiries
• Prepare the store for openings and closings, and maintain store appearance and product organization and availability throughout day, including: restocking and reorganizing displays and shelves; dusting, sweeping, wiping glass before opening, after closing and throughout day as necessary; opening and closing register (including responsibility for cash); opening and closing doors, windows, shades at appropriate times
• Continue to learn and participate in training opportunities to increase job knowledge

Physical requirements:

• Work to be performed primarily at 1 Bridge Street, Irvington NY at a bi-level sales floor separated by stairs, with additional office on second floor; minimal work outside 1 Bridge Street location may include support at outside events, expos, street fairs or local errands related to retail business and event space, as necessary
• Ability to assist customers in all areas of store, including carrying items between levels via stairs
• Ability to walk up and down stairs between retail spaces and second-floor office as necessary
• Ability to stand/sit for long periods of time
• Ability to lift and move boxes weighing up to 50lbs
• Ability to move furniture (with assistance of others, as needed)