911 Dispatcher

Salary: $44,440.00 Annually
Location : 172 Courthouse Lane, King William, VA
Job Type: Full-Time
Job Number: 202608
Department: Sheriff's Office
Opening Date: 02/19/2026
FLSA: Non-Exempt


Welcome to the King William County's Employnment Opportunities Page!

King William County encourages the diligent efforts of jobseekers to pursue and sustain gainful employment. As an organization, we understand the importance of meaningful work and intend to foster an environment of productive, qualified, and competent individuals who seek to achieve a common goal.


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Click on the job title that piques your interest or that relates to your education and experience and then click the "Apply" link.

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King William County is an Equal Opportunity Employer and is inclusive of all persons. Employment with the County is not limited by race, ethnicity, class, sex, gender, gender identity, transgender status, marital status, age, sexuality, pregnancy, disability, medical condition, education, spiritual beliefs, creed, culture, tribal affiliations, national origin, political beliefs and/or veteran status.

We committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, services, programs and activities. To request a reasonable accommodation under the Americans with Disabilities Act (ADA), please email the Human Resources department at or contact us by phone at View phone number on click.appcast.io.

General Description
The Emergency Communications Officer will work in a high-stress, fast paced environment answering 911 emergency calls, non-emergency call, and handling in person requests for service. Communications Officers will receive calls for service and dispatch information simultaneously to emergency first responders.

Essential Functions

• Receives, classifies, processes and dispatches emergency calls;
• Receives, records and forwards non-emergency calls for service;
• Receives law enforcement, medical, fire, EMS and related requests;
• Prepares and maintains computerized and other records and files;
• Operates radios, telephone switchboard, alarm systems, recording devices and computer terminals;
• Prepares and maintains data, reports and records;
• Maintains working knowledge of operating procedures of agencies served by 911 center;
• Utilizes computer data base for mapping, data collection and computer aided dispatch;
• Performs related tasks as assigned.

Knowledge, Skills, and Abilities

• Skill in operation of communications systems;
• Knowledge of radio and teletype procedures;
• Ability to type/keyboard at a reasonable rate of speed;
• Ability to speak distinctly and hear clearly;
• Ability to solve problems within scope of responsibility;
• Ability to deal courteously with the public in all situations, including under stressful conditions;
• Ability to operate all communication equipment;
• Ability to remain calm and respond appropriately in emergency situations.

Education, Training, and Experience
Must be 18 years of age or older and possess a high school diploma or GED. Must be able to pass a through background investigation, which includes, but is not limited to driving and criminal history records check, credit history check, and inquiry of character and reputation. Knowledge of and capability to use required equipment, including, but not limited to headsets for communication via phone and radio, use of multiple computers and screens. Clear speaking voice. Typing speed of 20 words per minute minimum. Ability to read and interpret maps and mapping systems. Must be able to complete required training within selected time.
At King William County, we believe our people are our greatest strength. That's why we're committed to offering a comprehensive benefits package that supports your well-being, empowers your growth, and helps you thrive both inside and outside of work. From health and wellness programs to professional development opportunities, our benefits are designed with you in mind-because when you succeed, we all do.

Virginia Retirement System (VRS) Retirement
You are required to contribute five percent (5%) of your salary toward your retirement benefit. This will be automatic pre-tax payroll deduction.

• Health, Dental, and Vision Insurance
• Paid Time Off (Annual and Sick Leave)
• Thirteen (13) Paid Holidays
• Life Insurance
• Short-Term and Long-Term Disability Coverage
• Flexible Spending Accounts
• AFLAC - Voluntary insurance benefits to help you cover out of pocket expenses.
• Employee Assistance Program (EAP)
• Professional Development Opportunities

Apply today and discover the advantages of working for King William County!
01


The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.• I understand and will answer the following supplemental questions completely and thoroughly.

• Yes
• No

02


What is your highest level of education?

• High School Diploma or GED
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree

03


This is an Essential Employee position. The hired candidate is required to report to work during inclement weather, emergency situations, shift work, or as staffing and business needs dictate. Are you willing and able to meet this requirement?

• Yes
• No

04


This position requires the ability to work a rotating schedule that includes nights, Saturday hours. Are you able and willing to accept this scheduling requirement?

• Yes
• No

05


A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from King William County employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?

• I have been convicted of a felony.
• I have been convicted of a misdemeanor.
• I have been convicted of a felony and a misdemeanor.
• I have not been convicted of a felony or a misdemeanor

06


If you answered that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.
Required Question