SRE Operations Lead - AWS, GitLab & AIOps
Q1 Technologies, Inc
Job Description
Job Description
Job Title: SRE Operations Lead - AWS, GitLab & AIOps
Duration- Fulltime Permanent
Location: Charlotte, NC (Onsite From Day 1)
Job Description:
Must Have Technical/Functional Skills
" SRE / Application Reliability Engineering (ARE) and 24x7 production operations
" Major Incident Management (P1/P2), ServiceNow, and Incident / Problem / Change Management
" SLI, SLO, SLA governance; MTTR reduction; service reliability KPIs
" AWS: CloudWatch, Route 53, S3, CloudFront, Lambda, ECR, and Bedrock
" Observability: Dynatrace, Grafana, Splunk, and CloudWatch
" Control-M and enterprise batch operations
" GitLab CI/CD, REST APIs, Personal Access Tokens, security scanning, and DevSecOps
" Python GitLab library and API-based automation
" Automation, AIOps, event correlation, self-healing, and stakeholder management
Roles & Responsibilities-
" Lead 24x7 SRE operations and coordinate P1/P2 major incident response through service restoration and follow-up.
" Own reliability measures including SLIs, SLOs, SLAs, MTTR improvement, and service reliability KPIs.
" Drive end-to-end observability using Dynatrace, Grafana, CloudWatch, and Splunk.
" Lead automation, AIOps, self-healing, event correlation, and AI-driven operations initiatives.
" Oversee AWS platform operations, batch processing, and Control-M environments.
" Integrate Claude AI on AWS Bedrock with GitLab using APIs, PATs, and custom workflows.
" Develop AI-driven analysis of GitLab project data, vulnerabilities, pipelines, and security findings.
" Design GitLab API automation, custom workflows, DevSecOps controls, and CI/CD pipeline improvements.
" Build and maintain Python-based GitLab integrations and REST API solutions.
" Support vulnerability remediation and onboarding/configuration of security scanning tools.
" Manage AWS Lambda, ECR, and Bedrock for deployment and automation; optimize Lambda configuration, concurrency, and scaling.
" Design and support resilient multi-region AWS architectures and containerized deployments using Docker and Amazon ECR.
Generic Managerial Skills-
" Lead geographically distributed operations teams and coordinate effectively during critical incidents.
" Communicate reliability risks, service performance, and remediation plans to technical and business stakeholders.
" Drive governance, prioritization, continuous improvement, and cross-team collaboration.
" Mentor engineers and promote automation-first, blameless, and reliability-focused ways of working.
$100k - $110k
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