LEAD AI APPLICATION PROGRAMMER ANALYST - Information Technology

Summary Lead Application Programmer Analyst is responsible for the planning, architecture, development, maintenance, and support of the most complex enterprise applications delivered via the web, Internet, Intranet, and/or client‑server. The incumbent applies object‑oriented programming best practices, assists developers, and aids in planning, architecting, securing, unit testing, and deploying applications. Responsibilities include adhering to Software Development Life Cycle (SDLC) best practices, change control policies, and service level agreement (SLA) compliance, staying current on legal and technical issues that impact the County, and normally supervising lower‑level developers. Essential Duties and Responsibilities Supervise and lead department employees, schedules, and activities at a team level within a given functional area to provide 24‑hour support. Communicate with end‑users and third‑party vendors to obtain requirements for projects and application updates for major/complex applications. Lead the design, programming (development), maintenance, and execution of testing of new and changed functionality for complex/major applications. Write advanced programs for complex specific applications and design special reports and forms as requested by various County departments in compliance with County and IT department policy and procedures. Update system end‑user and training documentation and provide training to end‑users. Lead the effort of actively partnering with business units to identify improvements that will increase system efficiency. Provide second‑level end‑user support. Conduct statistical reporting to management relating to application performance, usability, and upgrade requirements to properly support County departments. Manage interface and Associate Error logs. Maintain business process procedures in conjunction with the process owners. Resolve Request/Incident tickets from users and provide telephone and onsite technical support to troubleshoot and fix complex customer department end‑user problems. Create Request/Incident tickets and generate Requests for Change to the production environment to troubleshoot and fix complex customer department end‑user problems. Work closely with vendors to resolve issues and manage deployments. Analyze and resolve the most complex application and data problems. Perform all other related duties as required. Minimum Requirements Bachelor’s degree or equivalent. Four (4) years of experience in information technology, including experience or training in systems analysis, design, and computer programming. Additional education may substitute for required experience on a year‑for‑year basis. Current experience in building applications using .NET, HTML, and web services. Strong knowledge of relational databases and integration frameworks is highly desired. Licensure or certification not required but considered a plus. Must possess extensive knowledge of systems analysis, program design and specification, coding, testing, debugging, and documentation. Must be able to multi‑task and work independently on the most complex assignments using independent discretion and judgment as well as transition quickly between projects or issues with minimal supervision. Must have the ability to gather requirements, analyze systems, develop solutions, test and document changes while collaborating with other developers in a team environment. Must be able to gather, understand, and translate business requirements into system solutions. Must have strong interpersonal skills with the ability to easily and effectively interact with technical, non‑technical, support, and business staff at all levels. Position requires consistent meeting of deadlines. Must be able to work and communicate effectively with both team members and customers. Position requires understanding of business analysis and project management principles, best practices, and execution. Must verify that the product meets the requirements and follow standards and system development methodology. Must display a courteous and professional demeanor. Driving may be required; a valid and current driver’s license is required. Physical Demands and Work Environment While performing the duties of this position, the incumbent is regularly required to sit, walk, climb, stoop, lift, push, and pull. Benefits Tarrant County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical, dental, and vision coverage; an Employee Assistance Program (EAP); life and long‑term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full‑time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these basic employee benefits and retirement services, employees benefit from a variety of other programs, including 13 paid holidays, a Wellness Program, and more. Note: These benefits are for Tarrant County employees only. For benefit information regarding Community Supervision and Corrections Department (CSCD) employees, please contact Patrice Smith at View phone number on click.appcast.io. #J-18808-Ljbffr Tarrant County College