Principal Site Reliability Engineer

About the Role

As a Principal Site Reliability Engineer (SRE), you will own the end-to-end reliability, scale, and performance of our global healthcare platform built on Amazon Web Services (AWS). This role bridges the gap between software engineering and systems operations, with a hyper-focus on maintaining HIPAA compliance, HITRUST standards, and cybersecurity frameworks. You will architecture automated, self-healing platforms that ensure our life-critical applications remain highly available 24x7.

Responsibilities may include the following and other duties may be assigned.

• Regulated Infrastructure Management: Design, scale, and maintain highly available, fault-tolerant infrastructure on AWS.
• Ensure all underlying architecture aligns with necessary security protocols.
• Automation & IaC: Eliminate manual operational tasks. Champion GitOps practices by treating infrastructure exclusively as code using tools like CloudFormation.
• Observability & Alerting: Build and mature deep telemetry frameworks using NewRelic, CloudWatch and OpenSearch to actively trace application health and catch system regressions before they hit patient care workflows.
• Incident Response & Postmortems: Lead high-severity incident responses as an Incident Manager. Lead Blameless Postmortems and Root Cause Analysis (RCA) to drive long-term engineering remediations.
• Data Security & Compliance Audits: Ensure technical safeguards are enforced across AWS data stores containing Protected Health Information (PHI). Support compliance engineering teams by generating data encryption evidence and access logs for regulatory audits.
• Developer Enablement: Co-design cloud-native microservices alongside our Core Engineering teams, building automated CI/CD guardrails that allow developers to deploy code safely and autonomously.

Required Knowledge and Experience

Requires a Bachelor's Degree and minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience.

Nice To Have Qualifications

• Advanced AWS Expertise: Deep architectural knowledge of core AWS services, including networking (VPC), computing (EC2, ECS), IAM permission isolation, and data layers (RDS, DynamoDB).
• Experience: 5+ years of dedicated experience in Site Reliability Engineering or DevOps supporting production workloads at scale.
• Healthcare Domain Mastery: Direct experience operating platforms within a regulated environment subject to HIPAA, SOC2, or FDA medical device software regulations (IEC 62304).
• Container Orchestration: Heavy production experience configuring and troubleshooting containerized workloads via Amazon ECS.
• Coding Proficiency: Comfortable writing robust systems tooling or automation scripts in Python, Go, or Bash.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create.

We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.

• Salary ranges for U.S (excl. PR) locations (USD):138,000.00 - $234,000.00
• For roles located in California, Seattle WA, Washington DC, Boston MA, and New York City, the salary range is $153,000.00 - $261,000.00 USD.
• Actual compensation may vary based on factors including experience, education, certifications, skills, market conditions, internal equity, and geographic location.
• Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
• Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account.
• In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program.
• Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements.
• Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.

MiniMed Benefits Overview

MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it.

For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most.

At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.

Learn more about our business, and our mission here.

It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. With a heritage rooted in technology, empathy, and a relentless pursuit of innovation, we’re focused on one thing: making every day a better day for people with diabetes. From our intelligent dosing systems that stay one step ahead to our always-on support when it’s needed most, we’re committed to building a connected system of care that works together and fits into everyday life, so people with diabetes can move through the day with fewer interruptions. Fewer second guesses. And more freedom to live in the moment. We’re here to make better days possible for people with diabetes. Joyful, messy, fully lived days. Days where things feel lighter, easier.

For more than four decades, we’ve been driven by this mission, delivering groundbreaking advancements in technology to help people live more fully, freely, and with greater confidence.

At MiniMed, diabetes care is personal for us. Many of our employees have a connection to diabetes, whether they're living with it themselves or through family members and friends, and we all show up each day to help make the lives of our coworkers and loved ones easier. Our people-first priority. At MiniMed, we put our customers at the forefront of all we do, and that focus extends to our team as well. We're dedicated to creating a culture of belonging and providing our people with all the career-building resources you might need. Our life-transforming technologies. No matter what your role at our company, you're making a difference in the lives of people with diabetes. Our innovative inventions improve their day-to-day by helping lift the mental load and allowing diabetes to fade into the background, empowering them to live life on their own terms. Our focus on the future. We're chasing the dream of a world where people with diabetes can be free of that never-ending battle of balancing blood sugar. A world where better days are the norm, not the exception. Fresh faces and new viewpoints will help create our cutting‑edge solutions and define the next generation of breakthroughs in care, so that a better day can start today.

It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, MiniMead will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.