Senior Manager, AI-Driven Tier 1 Support Ops
McKesson Corporation
McKesson seeks a strategic Senior Manager, Customer Support Operations to lead and transform our Tier 1 Customer Support for MAPS, driving a proactive, data-driven, and AI-enabled model that enhances customer experience and accelerates issue resolution. You will partner with Product, Engineering, Operations, and advanced support teams to improve performance, reduce recurring issues, and deliver measurable improvements in customer satisfaction and efficiency. #J-18808-Ljbffr McKesson Corporation
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Manager, AI-Driven Tier 1 Support Ops in Fairview, NJ vacancy
$138.82k - $163.32k
...experienced and relationship-driven Senior Client Relations... ...Client Relations Manager, you will own the... ...you live within a 1 hour commuting... ...vault's VIP and whale-tier customers, serving... ...service into existing support workflows rather... ...directly with Vault Ops and Client...SeniorFull timeWork at officeRemote workWorldwideFlexible hoursShift work- ...global operations.As a Senior Director of... ...operational objectives into manageable tasks, while... ...of modern, AI-ready architectures... ...of 100+ developers supporting 15 sub-lines of business... ...maintaining top-tier application... ...orchestration patterns, event-driven architectures,...SeniorWork at officeLocal area
$110k - $159k
...Senior Account ManagerIbotta is fundamentally changing... ...are looking for data-driven, results-driven leaders... ...revenue-first mindset—managing priorities independently... ...only report results but support business cases for renewal... ...Area qualify for a Tier 1 compensation band of $...SeniorFull timeLive inWork at officeRemote workFlexible hoursIbotta
Jersey City, NJ4 days ago$87.5k - $145.8k
McKesson is an impact-driven, Fortune 10 company that touches... ...we want to hear from you. Senior Manager, Customer Support Operations About the Role McKesson... ...to lead and transform our Tier 1 Customer Support... ...proactive, data-driven, and AI-enabled support model that...SeniorWork at officeRemote work- ...JPMorgan Chase & Co. is seeking a Senior Director of Software Engineering AuthE Global within the Chief Technology Office and Identity & Access Management. You will lead multiple technical areas, manage several departments, and drive adoption of advanced methods across...SeniorWork at office
- WebMD is seeking a Senior HR Business Partner to drive strategic talent initiatives and partner with executives to align... ...analytics, guide organizational change, and champion AI-enabled HR tools within a data-driven culture. This role emphasizes Lean/Agile approaches and...Senior
- ...New Jersey-based real estate development firm is seeking a Senior Project Manager to lead project lifecycles from feasibility through completion... ...phases. This is a long-term role, working closely with supportive leadership in a fast-paced environment, with a competitive...Senior
- ...and productivity. In a complex North America market, you will connect global priorities with local execution, lead organizational design, workforce planning, and succession, and support transformation initiatives while stewarding engagement and #J-18808-Ljbffr UnileverSeniorLocal area
- We are seeking a Senior Vice President to lead... ...and Fail Management processing teams. This... ...processing, client support, operational quality... ...preferred with at least 1-3 years in management... ...-volume, deadline-driven operational... ...harness cutting-edge AI and breakthrough technologies...SeniorWork experience placementLocal areaWorldwideFlexible hours
$171.6k - $392.1k
...ServiceNow – ServiceNow AI Architect Senior Manager In the digital economy,... ...with our clients to enable AI-driven transformation across user experience... ...: Ability to drive and support sales activities along-side... ...Control Tower) Minimum of 1 of the following ServiceNow...SeniorSummer holidayWorldwideFlexible hoursEY
Secaucus, NJ2 days ago$100k - $175k
...Veeva Systems is a mission-driven organization and... ...Work Anywhere company, we support your flexibility to work... ...RoleVeeva is seeking a Senior Manager / Associate Director of... ...& execute 1:Few Account-Based Marketing... ...Marketing, and Marketing Ops teams to ensure optimal...SeniorWork at officeLocal areaRemote workWork from home3 days per week- ...looking to hire a Senior Account Director at... ...satisfaction Build and manage high-performing... ...and developing 1–3 direct or indirect... ...future planning Support MLR (Medical, Legal... ...The impersonal, ego-driven dog-and-pony shows.... ...intelligence (AI) tools to support parts...SeniorFreelanceRemote work
Princeton10
Montclair, NJ2 days ago - ...complex network or security solutions to Tier 1 telcos (experience selling to AT&T... ...regulatory needs, and operational constraints Support technical discovery, solution design,... ...-functionally with Pre-Sales, Product Management, R&D, Marketing, and Professional Services...
- ...worldwide employee technology support organization,... ...7 Global Service Desk (Tier 1) and three regional Tech... ...advancing automation and AI support strategies,... ...Knowledge, and Change Management) to ensure operational... ...roadmap by expanding AI-driven virtual agents, sophisticated...Work at officeRemote workWorldwide
- As AI continues to transform Finance, strong governance and rigorous... ...proactively identify issues and support effective risk management.As a AI Control Manager Senior Associate within the Client... ...regulatory requirements through data-driven testing and automation. You will...Senior
- Yonkers Contracting Company, Inc. is seeking an IT Manager to lead and oversee the company’s information technology infrastructure and... ...expertise, sound judgment, and a proactive approach to supporting a fast-paced corporate environment. You will supervise a small...Senior
$130k - $150k
...offer benefits and programs to support employees and their families in... ...benefits offered may include:Day 1 Medical, supplemental health,... ...more!The Sr. Customer Success Manager, Health Systems is responsible... ...collaboratively with regional Lab Ops, Esoteric Lab Ops, logistics,...SeniorFull timeContract workPart timeWork experience placementRemote workFlexible hours- Senior Director of Customer Support, Americas | Cloud & On-Premise Lead a large, multi-disciplinary Customer Support organization... ...Cloud environments. This role oversees Tier 2-3 engineering teams, a group of Technical Account Managers, and offshore support operations, totaling...Senior
- ...We value and develop our people. We are driven by pace, passion and performance. We seek... ...competitive benefits package designed to support the health and financial well-being of our... ...all food brand stakeholders. Negotiate and manage performance commitments, operational...SeniorWork at officeLocal areaRemote work2 days per week3 days per week
Applegreen Travel Plazas
Teterboro, NJ4 days ago $168k - $190k
...medicines that aim to prevent, manage, and treat gastrointestinal... ...the globe, and benefits that support physical, financial, and emotional... .... Position Summary:The Senior Manager, Factory Engineering is... ...this number to the operator: 1-(***) ***-****.This position is...SeniorTemporary workWork experience placement$176.72k - $265.08k
...global and diverse organization, supporting operations areas that have a... ...team within Markets OPS Technology is dedicated to developing... ...Learning and Generative AI. This team is a leader in... ...highly motivated and experienced Senior AI Delivery Manager (C14) to direct the delivery...SeniorFull timeWork at office- ...on the field and beyond. Capelli Sport supports all athletes through a unique global... ...Capelli Sport is looking for an Senior Account Manager to join our team. You will be joining... ...of responsibilities, reporting, data driven culture and prioritization skills....SeniorBase plus commissionContract workShift workWeekend work
AEG Presents
South Hackensack, NJ1 hour ago - ...business delivery environment supporting sell-side trading operations.... ...part in ensuring business-driven front office technology initiatives... ...office trading workflows. Manage project schedules, budgets,... ...-functional teams and manage senior stakeholder relationships....Senior
Axiom Path
Jersey City, NJ4 days ago $110k - $130k
...Sr. Technical Account Manager Date: Aug 11, 2026 Location: Jersey... ...: Supermicro® is a Top Tier provider of advanced server, storage... ...and external organizations in supporting the customers. TAM's are a... ...position will manage primarily 1 very large customer, so significant...SeniorWorldwideSuper Micro Computer
Jersey City, NJ1 hour ago$205k - $235k
...paired with innovative AI-powered technology... ...into knowledge-driven AI product requirements... ...across product management, engineering, knowledge... ...Partner with senior executives and enterprise... ...requirements. Support investment... ...process, please call 1-800-EY-HELP3, select...Work experience placementSummer holidayWork at officeFlexible hoursEY
Hoboken, NJ13 hours ago$120k - $150k
4over is seeking a Senior Business Intelligence Analyst to translate enterprise data into actionable insights that guide strategic decisions... ..., and predictive models while collaborating with IT and various business units to drive data-driven growth. #J-18808-Ljbffr 4overSenior$150k
...work together to create thoughtful, data-driven and effective marketing, technology,... ...the source of our success. As a Senior Accounting Manager you will be responsible for supervising... ...coordinating across internal teams to support tax planning and compliance activities...SeniorTemporary workWork at officeLocal areaFlexible hours2 days per weekTranzact Holdings, LLC
Fort Lee, NJ2 days ago- ...digitized brokerage and wealth management platform that's... ...dedicated to delivering top-tier clearing and execution... ...seeking an experienced Senior Manager, Integrated... ...ROI, and provide data-driven insights and recommendations... ...for this role is $1,000-$230,000. This role...SeniorContract workWork at officeLocal area
moomoo
Jersey City, NJ4 days ago - ...ultimate career opportunity that will light a fire within you.Sr AI-Driven Enterprise Support EngineerLocation: Seattle or Hybrid Preferred (Remote... ...Is DifferentMost support organizations ask engineers to manage tickets.We're asking you to manage outcomes.You'll leverage...SeniorRemote work
$65k - $75k
...experience?! BJ’s Restaurants is looking for talented, passion-driven managers to join our Management Teams. LET’S TALK ABOUT CULTURE AND... ...management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage...SeniorHourly payDaily paidCasual workLocal areaImmediate startRelocationShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Manager, AI-Driven Tier 1 Support Ops. Be the first to apply!
Related searches