Apartment Maintenance Supervisor

Our Mission 

Sparrow exists to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our community members build meaningful connections, lead vibrant lives and feel a strong sense of belonging.

The Role

As a Maintenance Supervisor at our Mera City Center community, you will ensure an amazing resident experience and support in the daily operations at one of our Active Adult 55+ communities. Reporting to the Community Manager, this is an exciting opportunity to help us achieve our mission of building community,

What You’ll Do…

Daily Operations

• Maintain the integrity of all physical structures, meet safety standards, and ensure a well-maintained living environment for community members, visitors, and team members

• Ensure the community meets the Company’s standards for show quality by daily inspecting community 

• Anticipate, identify and resolve maintenance issues in a timely manner 

• Use YARDI to track work orders and make ready progress

• Maintenance of Fire sprinklers, backflow, panel, and alarm compliance including inspections and updated permits 

• Lead ongoing property maintenance and improvement plans and assist with quarterly inspections 

• Maintain a clean work area, tools, and equipment. Responsible for obtaining, maintaining, care, and inventory of all supplies and equipment owned by the property and/or the management company 

• Achieve high expectations for the upkeep of the community and swiftly address maintenance concerns

• Practice proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues 

Leadership

• Train maintenance staff on procedures, safety standards, and workmanship

• Schedule turn for vacant apartments; inspect vacant and make-ready apartments

• Track and manage all maintenance inventory

• Assist Community Manager with managing a maintenance budget and vendors

• Develop strong personal relationships with our community members

• Achieve high community member satisfaction and promote retention

• Provide hospitable and high-quality service to ensure a memorable experience for all 

Qualifications

• Has a professional working knowledge of all aspects of maintenance repair and service and a valid driver’s license

• Proven experience in HVAC/maintenance repairs preferably in lease ups, multifamily housing, Active Adult, or hospitality environment

• HVAC/Pool Certifications and experience required

• Must have strong plumbing and electrical skills

• Must possess strong attention to detail

• Experience using YARDI or other property management software

• Effective communication skills with an ability to build collaborative partnerships

• Servant leader mindset and passionate about making a difference in other’s lives

• Devoted sense of accountability and solution-oriented

• Must have general knowledge of OSHA, ADA, and Fair Housing regulations

• Must have reliable transportation; flexibility to work a regular Mon - Fri schedule and nights, weekends, and/or holidays when required - on call pay available

• Must be able to physically access all exterior and interior parts of the property and amenities; must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance

Some of the Reasons You’ll Love Working with Us

• Best Place to Work Award Recipient

• Competitive bonus opportunities

• Generous paid time off

• Purpose-driven culture; rewarding work

• Comprehensive health, dental, vision benefits

• 401k retirement plan with robust employer match

• Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals, and more

About Sparrow

Founded in 2017, Sparrow is at the forefront of one of the fastest growing housing segments in the nation focused on Active Adult 55+ communities. Sparrow’s mission is to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our community members build meaningful connections and lead vibrant lives. Sparrow was founded in Austin with offices now in Dallas, Phoenix and Sarasota, and communities across the southern US. 

Sparrow Partners is an Equal Opportunity Employer

Equal Employment Opportunity Statement

We believe that the unique contributions and perspectives of our employees is the driver of our success. We are deeply committed to creating an inclusive environment where every individual feels supported and differences are celebrated.  Sparrow is proud to be an equal opportunity employer and is committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic.  

If you’ve gotten to this point, we hope you’re feeling excited about the possibility of joining our team. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in our mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.

Sparrow does not accept unsolicited resumes from third-party recruiters or staffing agencies. Agencies are specifically directed not to contact Sparrow employees in an attempt to present candidates. Such correspondence will be blocked and reported as spam. 

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