Lead Medical Assistant (Full Time)

Full-Time Lead Medical Assistant

Schweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and over 170+ offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger provides medical, cosmetic, and surgical dermatology and allergy services with over 2.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger has also received Great Place to Work certification.

Job Summary: Full-Time Lead Medical Assistant at our Hamburg Office. This role is responsible for performing the highest quality of clinical and front office responsibilities to support patients and providers. Previous healthcare experience is required.

Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of 7am-7pm. Open flexibility to help cover in a team environment is needed.

Lead Medical Assistant:

• Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to patients and for respective provider.
• Lead by example, maintains office presence and highest level of professionalism.
• Maintains effective and constructive communication with office management to instill company values, vision, and protocols in all associated colleagues and providers.
• Have a thorough working knowledge of all standard operating protocol and policies that pertain to the clinical department.
• Have thorough knowledge of all clinical treatments to appropriately care for the patient's needs. Proficient in pre-care and post-care treatment instructions. Fully understands provider to patient flow and anticipates provider's next steps to the best of their ability.
• Assist the physician in medical, cosmetic, allergy, and/or laser procedures. Preps exam rooms for all procedures and properly cleans exam rooms after every visit.
• Assist Office Management in successfully running the day-to-day clinical operations of their respective location by providing supervision and evaluation of day-to-day duties.
• Ensure that all assigned Medical Assistants/LPNs follow company policies and protocols such as adhering to opening and closing checklist are being accounted for daily and properly.
• On a daily basis, scan all consumables and retail products to assist Office Management with always maintaining an adequate number; when needed, properly place orders via expense protocol for consumables and retail products.
• Consistently maintain an adequate amount of medical supplies by executing weekly inventory counts, placing bi-weekly medical supply orders along with emergency orders as needed while always considering cost savings measures. Ensures all medical equipment is being properly maintained avoiding running out of key items, overspending or waste.
• Properly assists provider in recording prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, prescriptions, prior authorization, obtaining consents, and/or procedures within established guidelines.
• Work with Office Management to audit consumable tracker and laser logs on a weekly basis.
• Responsible for auditing all specimen logbooks and lab tracker for respective location's providers. Ensures all books are kept up to date and every provider and MA follow proper protocol.
• Oversee and ensure all required medical forms (written and/or electric) such as consents, EMR notes, lab results, etc. are organized and submitted with accurate data and in a timely manner.
• Work closely with management to execute all new protocols and assist with training needs. Works with General/Regional/Clinical Managers to provide onboarding planning, training, and continued education to all new and current assigned Medical Support Staff.
• Works with MAs, LPNs, and MA Floater to ensure all refill and prior authorization requests in combination with To Do tasks requests to ensure all items are being handled in a timely fashion at respective locations.
• Assist office management in supervising/finding coverage for necessary shifts should there be a support staff call out, emergency, or PTO taken; steps in and covers shifts on any emergency needs.
• Must exude a strong understanding of and enforce CLIA, OSHA and HIPAA regulations as well as report and help document any incidents to the respective office management.
• Properly cross trains to assist in covering the front desk during emergencies, as needed.
• Must be open to handling any other duties not mentioned above to ensure proper support to the respective office.
• Other duties as assigned by supervisor on an as needed basis.

Qualifications:

• 2 - 3 years of experience working in a dermatology/medical environment preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable, and dedicated employee.
• Must have strong critical thinking, problem resolution skills and be a great multitasker.
• Open availability to work during weekdays and weekends.

Hourly Pay Range: $18.5-$23

Schweiger, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law. Schweiger does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.