Restoration Project Manager

Restoration Project Manager

Locally owned and operated leading disaster cleanup and restoration company in business in the Boston/North Shore area for over 33 years is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker.

Training will be provided. As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence. In this position, you will be making a difference for people each and every day!

When customers are having their worst day, you can be the hero.

Compensation: $100k+ (salary/commissions) Career progression Professional development And more!

Key responsibilities include:

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional responsibilities include:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position requirements include:

• 3+ years years of restoration industry experience
• IICRC certification of WRT at minimum
• Ability to write in Xactimate
• Valid driver's license

Skills/physical demands/competencies include:

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law