Community Association Manager

Community Association Manager

Legum and Norman, an Associa company, is hiring a Community Association Manager to oversee a portfolio of assigned HOA and condominium communities in PG and Montgomery counties. The Community Association Manager manages the daily operations to include administrative, financial, budgets, code, compliance, maintenance, capital projects, and more. The Community Association Manager collaborates and partners with homeowners, members of the Board of Directors, committee members, vendors, contractors, internal departments, and onsite staff.

Daily responsibilities:

• Research and respond to inquiries by phone, email, and in-person.
• Conduct community walkthroughs and site inspections.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Source maintenance vendors; negotiate vendor contracts; schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials, create and manage budgets, operating expenses, and delinquencies.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Other projects as assigned.

Annual salary: $85K - $95K.

• Bachelors Degree Preferred
• 3+ years of Community Association experience
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of MS Office products and business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level; professional communication skills (phone, interpersonal, written, verbal, etc.) and customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.