Associate Director

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job DescriptionJob Title: Associate Director, Investor ServicesLocations: New York, NY - HybridAbout the RoleAs the backbone of the investment world, SS&C is committed to excellent clientserviceand our Investor Services teams are fundamental to the deliveryof that service.Associate Directorscoordinate new client launches, build and maintain strong clientrelationshipsand provide guidance and mentorship to their teams.Why Join SS&C SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.How You Will Make an Impact Coordinate new client business meetings, clear communication of launch or conversion requirements Analyze, establish and review new client launches and conversion fund data in databaseWork with external auditors and accounting to complete confirmation and due diligence requests Assist and lead departmental initiatives Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client serviceProvide coaching, training and leadership as necessary to the Investor Services teamAct as an escalation point and problem solver for the team, ensuring action plans are implemented in case of any service issuesReview and validate investor reporting to distribute to investorsDevelop culture of continuous efficiency improvements resulting in increased capacityRequired Experience Bachelor’s degree in Financeor related field 8+ years’ experience in Investor Services or related field (financial services/fund administration, corporate communications, portfoliomanagementor securities analysis) Previousmanagement experienceisrequiredStrong knowledge of financial services/mutual funds/hedge funds/private equity fundsrequiredExcellent communication skills, including written, listening and presentation abilitiesProven ability to work under pressure and meet deadlines Strong organizational and relationship building skills Join SS&C, where innovation meets global opportunities. Click here to apply.#LI-JS1 #LI-HybridUnless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.Applications will be accepted on an ongoing basis until the position is filled.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.SummaryLocation: New York, NYType: Full time