Associate

Job Description

Job Description

Benefits:

• 401(k)
• Company parties
• Free uniforms

Associate – Part-Time Position

Are you energetic, customer-focused, and ready to be part of a fun, fast-paced environment? We’re looking for Associates to join our team in various areas, including the Café, Admissions, and Skate Counter.

Key Responsibilities:

• Create a Clean, Fun, Friendly, and Safe experience for every guest.

• Operate the cash register accurately, including providing correct change.

• Deliver excellent customer service using Eyes, Teeth (smiles), and Tone throughout every interaction.

• Ensure all adult skaters sign a waiver card upon entry.

• Understand and communicate skate rental policies , pricing, and how to verify personal skates brought into the facility.

• Be knowledgeable about current session times , admission and café prices , promotions , coupons , and help sell items from the glow and candy carts .

• Keep assigned areas clean, organized, and well-maintained .

• Properly clean and operate kitchen equipment and prepare food as required.

• Know and diplomatically enforce facility rules.

• Help ensure the safety of skaters by preventing accidents and inspecting skate rentals before and after use.

• Work closely with the Session Manager , other team members , and DJ to address any issues or concerns during sessions.

• Follow all incident procedures and be ready to document any incidents with accuracy and detail.

• Encourage guests to sign up for birthday cards and email updates .

• Be flexible and willing to assist in other roles or departments as needed.

Position Details:

• Flexible scheduling available, including evenings and weekends .

• Part-time role: 20–25 hours per week .

• Pay range: $12.50–$14.00 per hour , based on experience and availability.

If you're ready to be part of a dynamic team and contribute to a fun guest experience, we’d love to hear from you!