Help Desk Specialist
FCC Behavioral Health
Job Description
Job Description
Job Purpose
This position will be the first point of contact for the technology department and should focus on customer satisfaction. The Help Desk Specialist will take calls, emails, and chat messages and create tickets, provide support, and escalate those tickets as necessary.
Qualifications
High School Diploma
Core Job Duties
- Answer all technology department calls and create support tickets.
- Properly troubleshoot and document issues, providing clear and concise details for the technician receiving the ticket.
- Provide technical support for remote issues during downtime.
- Escalate support tickets when on-site support is needed, or when they cannot be resolved remotely.
- Keep the ticket system updated and organized during downtime.
- Adherence to all applicable evidence-based practice models.
- Orally communicate information effectively and accurately.
- Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
- Abide by program and agency policies and procedures.
- Other job duties and special projects as assigned.
Vacancy posted 14 days ago
Similar jobs that could be interesting for youBased on the Help Desk Specialist in Kennett, MO vacancy
- ...Diploma or equivalent. Knowledge of desktop and business/technical support systems. Knowledge of Customer Service. Core Job Duties Help Desk Works directly with company employees to provide services and help resolve EHR problems through technical assistance and problem...SuggestedFull timeRemote work
- ...Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and... ...and track adversary activity, and help protect Navy networks and critical systems... ...operations and watch floors; mix of help desk and user support, network and systems...SuggestedApprenticeshipWorldwideShift work
- Job Title : Advanced Electronics / Computer Field (ET/FC) Category / Component : Enlisted • Active Overview The Advanced Electronics and Computer Field trains Sailors to maintain, operate, and repair some of the Navy’s most sophisticated electronics and computing systems...SuggestedPart timeApprenticeshipLocal areaImmediate startRotating shift
U.S. Navy
Kennett, MO12 hours ago - ...The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS...SuggestedLocal areaFlexible hours
O'Reilly Auto Parts
Kennett, MO1 day ago - ...Delivery Specialist The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional... ...May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones...SuggestedLocal areaImmediate startRemote workFlexible hours
O'Reilly Auto Parts
Kennett, MO5 days ago - Job Description Job Description Job Purpose Provide outreach and education to current FCC clients on accessing insurance options through the Missouri Eligibility & Enrollment System (MEDES). Assist clients with exploring coverage options, reapplication, redetermination...
$75k
...competition with our new AI-driven training platform. You’ll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum’s proven 10-step sales system—faster and more confidently than ever before. Your Day-to-Day 1. Travel...Flexible hoursNight shiftPlatinum Supplemental Insurance
Kennett, MO5 days ago- ...Job Description Job Description We are seeking a CMT - Certified Medication Technician to join our clinical team and help maintain the highest level of resident care. Join an active, dedicated, and fun team while making a meaningful impact on the lives of our residents...Work from homeFlexible hoursShift work
Butler Rehab and Healthcare Center
Kennett, MO27 days ago $69k
...to learn and be coached through structured training Friendly, outgoing, and professional communication style Genuine desire to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer...Remote jobWork from homeFlexible hoursHMG Careers
Kennett, MOmore than 2 months ago$100k
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products...Local area- ...relationships with all Fire and EMT decision-makers in designated territory. Dinges Fire team members pride themselves on building a 'Help First' relationship with departments in an effort to make their jobs easier, safer and more comfortable. Main Job Tasks, Duties...Full timePart timeFor contractors
Dinges Fire Company
Kennett, MO3 days ago - ...Job Description Job Description Description Help people build healthier, more independent lives through compassionate, community... ...position. 40 hours weekly. As a Community Support Specialist (CSTAR) , you'll partner with adults experiencing behavioral health...Full timeWork at officeWork from home
- ...Job Description Job Description Description Full-Time | Benefits Eligible Help others in their journey toward recovery and wellness. Join our team as a Community Support Specialist , partnering with adults to support behavioral health and substance use...Full timeWork experience placementWork at office
- ...Job Type Full-time Description Position: Intake Specialist Job Type: Full-time Position Reports To: Branch Manager Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment...Full timeTemporary workWork at officeShift workDay shift
Quipt Home Medical
Senath, MO2 days ago - ...EKG Technician do? An ECG / EKG technician conducts diagnostic tests to measure and record the electrical activity of the heart, helping physicians diagnose and monitor cardiac conditions. Highlights : • Complete in just a few weeks • Flexible hybrid and in-...Flexible hours
Dreambound
Rector, AR1 day ago - Job Description Job Description Recovery Support Aide Job Purpose Recovery Support Aides’ (RSA) are responsible for the facilitation and delivery of treatment services accordingly to an established schedule of structured program activities. RSAs shall ensure ...Local areaFlexible hoursShift work
- ...we are offering a retention bonus of $1,000.* Your commitment helps us meet critical service needs, and we’re excited to have you be... ...mission! Use Your Recovery Journey to Guide Others as a Peer Specialist – Substance Use Recovery Team This is a full-time, benefit eligible...Full timeWork experience placement
- ...Job Description Job Description Job Purpose The Accreditation and Policy Specialist supports the agency’s compliance and quality improvement efforts through the coordination of accreditation readiness activities and the management of the agency’s policy management...
- ...Job Description Job Description Job purpose The Peer Specialist helps individuals who have psychiatric disabilities develop a network for information and support. A Peer Specialist can share lived experiences of recovery, share and support the use of recovery tools...
- ...Description Job Description Job Purpose Integrated Treatment Specialists work collaboratively with the multidisciplinary team, modeling... ...plans and amendments of plans throughout the months Help, consult with and direct other staff with interventions for substance...Full time
- ...supplies for existing patients. Perform minor equipment repairs and preventive maintenance on equipment in the patient’s home. Help patient become and remain compliant with use of medical equipment. Responsible for keeping vehicle clean, organized and...Temporary workLocal area
Quipt Home Medical
Senath, MO18 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Specialist. Be the first to apply!
Related searches