Customer Experience Specialist - 21421
$22 per hourTalentZok
Job Description
Job Description
Customer Experience Specialist – TalentZok
OVERVIEW
Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.
Immediate opening for a Customer Experience Specialist in Carson, CA who possesses:
- Customer Service - 3+ yrs. (High Volume)
- Data Entry
- Zendesk or NetSuite Required
FULL DESCRIPTION :
The selected candidate will be responsible for:
- Accurately enter and manage detailed service tickets/cases daily
- Respond to inbound customer phone calls with professionalism and care
- Monitor open tickets and provide timely follow-up assistance
- Troubleshoot product issues, triage requests, and coordinate service part
shipments - Maintain an organized, detail-oriented approach while managing multiple
priorities - Utilize computer systems confidently to support day-to-day responsibilities
The selected candidate will also possess:
- Strong communication and interpersonal skills
- Ability to multi-task and stay organized in a fast-paced setting
- Proactive problem-solver who takes initiative
- Tech-savvy and adaptable to new systems
Salary Range: $22.00/hr
More information can be found at
\nCompany DescriptionTalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.
Company Description
TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.
Vacancy posted 6 days ago
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