Entry-Level Systems Analyst

Entry-Level Systems AnalystCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.Job SummaryWe are looking for a motivated Entry-Level Systems Analyst ready to take us to the next level! If you are proficient with Excel, Word and PowerPoint, familiar with Linux commands, and are looking for your next career move, apply now.Job DescriptionWe are looking for an Entry-Level Systems Analyst to support the monitoring, analysis, and performance optimization of tolling systems. This position is full-time, onsite, and based in Orlando, FL.Schedule: Sunday - Wednesday | 6:00 AM - 4:30 PMWhat You'll DoAnalyze tolling systems to ensure maximum operational efficiency and performanceMonitor and evaluate daily and weekly lane performance reports and dashboardsPerform hyper care monitoring for newly implemented and upgraded toll lanesComplete training and execute basic Lane/Plaza Fault Isolation activitiesInvestigate and analyze discrepancies reported by Operations, Finance, and Maintenance teamsAssist in identifying system issues and support resolution efforts to maintain uptime and reliabilityCollaborate with cross-functional teams to improve tolling system performance and operational processesWhat You'll NeedRequired:Proficiency in Microsoft Excel, Word, and PowerPointFamiliarity with Linux commands and server support fundamentalsBasic SQL query writing skillsStrong analytical and problem-solving abilitiesExcellent attention to detail and organizational skillsAbility to work effectively in a fast-paced operational environmentPreferred:Experience developing or working with Excel macros and Visual BasicKnowledge of Excel Pivot TablesExposure to systems monitoring, troubleshooting, or technical support environmentsUnderstanding of tolling systems or transportation technology environmentsPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional movement throughout the officeAbility to conduct repetitive tasks on a computer utilizing a mouse, keyboard, and monitorReasonable accommodation statementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to View email address on click.appcast.io or View phone number on click.appcast.io.EEO StatementIt is the policy of Computer Aid, Inc. (CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.$24.50 per hourThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.