Teller

Teller – Albertville, MN A teller is a customer service facing position responsible for quickly and accurately processing customers’ transactions, maintaining a positive and professional image, and upholding bank policies. Responsibilities Assist customers with accurate processing of transactions while providing quality customer service. Process commercial and personal deposits, wire transfers, loan payments, credit card payments/cash advances, savings bonds, cashier’s checks, check orders, telephone transfer requests, and Tax & Treasury deposits. Maintain and monitor cash drawer accuracy. Cross-sell all bank products and services. Know and follow current banking policies and regulations relating to the deposit and withdrawal of funds. Monitor and verify internal control processes and procedures related to the teller area. Open and follow safe deposit box procedures. Resolve customer problems. Perform branch capture duties. Execute address changes and CIF maintenance. Promote the organization in the community through participation in civic and community events, activities, committees, and organizations. Maintain a high level of confidentiality and professionalism regarding all employee and customer issues and information. Contribute to overall success by leveraging opportunities across Bravera Bank entities. Adhere to all banking rules and regulations, including the Bank Secrecy Act, and proactively prevent illegal activities by vigilantly identifying potential fraud and reporting any suspicious activity to the BSA Officer. Measures of Success Offer exceptional customer service. Become a trusted advisor through effective communication and active listening. Maintain detail-oriented accuracy. Qualifications Education: High School Diploma or equivalent; 1–2 years of post-secondary education preferred. Experience: Less than 1 year of banking experience or customer service experience. Ability to act as an independent thinker. Location Albertville, MN Benefits We provide a competitive salary, incentive compensation opportunities, a retirement plan with company matching, health insurance, paid holidays, paid time off (PTO), paid community volunteer time, and stock opportunities. As a learning organization, we invest in growth and development, offering training opportunities and tuition reimbursement. Values Give and earn trust. We support and empower one another to earn trust through accountable performance. Learn, teach, and mentor. We are a learning organization that invests in growth and development. Collaborate and innovate. We work together to drive continuous improvement and enhance your experience. Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Pay Disclosure Policy The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees who have access to compensation information as part of their essential job functions may disclose such information only within a formal complaint, investigation, or as required by law (41 CFR 60‑1.35(c)). #J-18808-Ljbffr