Messaging Services Analyst

Req ID: 380841

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Messaging Services Analyst to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).

Messaging Services Analyst

• Typically, the Messaging Services Analyst assists in the support and maintenance of the Microsoft Office 365, Archiving Solutions & Boundary Services Environment within Unified Messaging and Communication.

• Must have knowledge on O365, MS SharePoint & Microsoft Teams. 

• Assists team in the maintenance tasks associated with the support, modification and updation of Messaging software systems. Works with more senior team members in performing patching, upgrades, etc. 

• Administrator who specialized in Exchange On Premise (2013 to 2019), Exchange Online and Boundary Services (EOP, ATP, ProofPoint and Cisco IronPort)

• Administrator should also have generalized knowledge in other Office 365 core applications such as SharePoint, OneDrive and MS Teams

• Handles day-to-day Incident and Request management tasks

• Is responsible for identifying and contributing to automation solutions (e.g.: PowerShell coding)

• Extensive and thorough knowledge on Outlook, OWA Client related issues.

Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)

• Minimum 6+ years of experience supporting multifarious Messaging environment
• Working knowledge on different versions of Exchange
• Working knowledge on Microsoft Office 365
• Knowledge on Boundary Services, Relay server management & archiving solutions

Degree: Engineering graduate or Bachelor of Computer Science with relevant Messaging technology work experience.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, 

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .