Maintenance Operations Supervisor

Maintenance Operations Supervisor

Reports To: Senior Property Manager

POSITION SUMMARY: The Maintenance Operations Supervisor acts as a working foreman on mixed-use commercial retail property, performing all the building's mechanical, electrical, plumbing, and control systems, while actively supervising the maintenance crew. The Maintenance Operations Supervisor also carries out various managerial duties, including ordering supplies, meeting with vendors, and ensuring that all work is completed.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: NOTE: Goodman Realty Group may unilaterally change the requirements of this job description at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These include, but are not limited to, the following:

• Develop, implement, oversee, and document preventative maintenance programs for all properties.
• Schedule work for the maintenance crew based on priorities, equipment availability, or weather conditions.
• Monitor project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained and work is completed according to specifications and contract requirements.
• Prepare service estimates based on labor, material, and machine costs, and maintain budgets for individuals.
• Responsible for the inventory, maintenance, and tracking of all maintenance equipment, tools, and supplies.
• Oversee and manage HVAC PM services for all tenants. Responsible for billing and scope review for tenant-related HVAC services. Responsible for all control systems for HVAC and lighting controls.
• Monitor all billing and meters for utilities and solar systems.
• Perform personnel-related activities, such as hiring workers, evaluating staff performance, or taking disciplinary actions when performance problems occur.
• Investigate work-related complaints from tenants to verify problems and determine solutions.
• Perform administrative duties, such as authorizing leave requests and processing timesheets.
• Confer with other supervisors to coordinate work activities with those of other departments.
• Review contracts or work assignments to determine service, equipment, or workforce requirements.
• Order the performance of corrective work when problems occur and recommend procedural changes to avoid such problems.
• Recommend changes in working conditions or equipment to improve crew performance.
• Assist others with various projects and tasks on an as-needed basis as directed by the manager/supervisor. Ability to be on call for property issues and respond during non-standard working hours.
• Wears all appropriate Personal Protective Equipment (PPE) as required.
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS, AND EXPERIENCE): The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of two (2) years of previous experience performing the essential functions of this position.
• Minimum of two (2) years of management/supervisory experience with two or more.
• Demonstrates the ability to read, write, and communicate effectively with clients.
• Ability to read and interpret documents such as policies, operating and maintenance instructions, and procedures
• Excellent computer skills, including proficiency in Excel, Word, and Outlook.
• Strong analytical, organizational, and time management skills required.
• Ability to work independently and within a team to build relationships and interact effectively with the business.
• Ability to multitask, work successfully under pressure, and effectively prioritize and manage time and workload to meet client needs.
• Willingness to take on new challenges, responsibilities, and assignments.
• A valid New Mexico driver's license, vehicle insurance, a good driving record, and reliability.
• Bilingual (Spanish is a Plus).

NEEDED ATTRIBUTES:

• Dependable, self-motivated, punctual, and efficient in handling work assignments
• Able to work with a diverse group of people.
• Strong team player, friendly, patient, self-motivated
• Strong management/supervisory skills
• Professional appearance and manner

WORKING CONDITIONS AND PHYSICAL EFFORT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand and walk, reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Ability to carry, set up, and climb ladders and access roofs for
• This position requires frequent manual dexterity in combination with eye/hand coordination, such as handling of
• Will have repetitive hand motions and prolonged periods of
• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• The employee must occasionally lift and/or move up to 50
• The noise level in the work environment is usually medium to
• Work is performed outdoors with exposure to the elements, including heat, cold, rain, wind, and other weather

Must be able to travel (10%) within the metropolitan area