Director of UX

ABOUT LVT

LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.

We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.

• A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.

• Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.

• Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.

ABOUT THIS ROLE

LVT's product experience spans the physical unit, the deployment and setup process, and the web and mobile software people use to monitor their sites and respond when something happens. As we build toward our vision Intelligent Site Management (ISM), that experience is becoming a more complex, multi-product ecosystem — and the person in this role owns making it feel like one coherent product rather than a collection of parts.

We're looking for a Director of User Experience to lead design across that full ecosystem. This is a leadership role for someone who combines strong design judgment and hands-on craft with the ability to build and scale a design function, influence at the executive level, and shape how AI changes what design, product, and engineering can each produce. UX design itself is changing quickly with GenAI-native tools — we expect this leader to bring that shift into how the team works, not just into the product.

KEY RESPONSIBILITIES

• Set the UX vision and design strategy across LVT's full product ecosystem — hardware, deployment, and software — and represent design in cross-functional planning and roadmap prioritization.

• Platform-Scale UX: own the end-to-end user experience across a complex, multi-product ecosystem, connecting distinct product lines into a cohesive operational workflow in service of the ISM vision.

• Complex Product Transformation: translate highly technical, data-dense systems — sensor feeds, device telemetry, live monitoring — into intuitive, high-end experiences for security and operations customers.

• Leadership & Scaling: lead, build, and mentor a full design function, guiding career growth for designers and researchers rather than only managing task delivery.

• AI-Era Integration: drive AI-native product design and champion adoption of AI-powered workflows (e.g., tools like Claude) within design and engineering to accelerate delivery and raise quality.

• Cross-Functional Advocacy: partner closely with Product, Engineering, and go‑to‑market teams while advocating for design‑led thinking at the executive level.

• Establish and maintain design standards, patterns, and a scalable design system that holds together across hardware and software surfaces.

• Champion user research and translate customer insight into product direction.

• Set and uphold the quality bar for design craft across the team, and contribute directly to design work on key initiatives as needed.

• Recruit, hire, and retain designers and researchers as the team grows.

• Report on design outcomes and their impact on product and business goals.

WHAT SUCCESS LOOKS LIKE

Twelve months in, you will have:

• Published a UX strategy within your first 90 days and built support for it across Product and Engineering.

• Visibly raised the craft bar — work coming out of the team is more consistent, better grounded in customer needs, and holds together across hardware and software surfaces.

• Earned design a seat in roadmap and strategy conversations from the start, rather than receiving requirements after the fact.

• Matured the design system into something teams reach for by default, reducing pattern drift as the product ecosystem expands under the physical AI vision.

• Embedded AI-native workflows into how the design team operates, with measurable gains in delivery speed or research synthesis.

• Developed the designers you inherited and hired well as the team's scope expands.

QUALIFICATIONS

Required

• 8+ years of product design experience, including 3+ years leading and scaling a design team or function.

• A portfolio demonstrating end-to-end product design work with measurable outcomes, including at least one example of owning UX across a complex, multi-product ecosystem.

• Experience transforming highly technical or data-dense systems into intuitive, high-end user experiences for enterprise or operational users.

• Experience owning or contributing significantly to a design system.

• Demonstrated AI-native design leadership: able to describe specific ways you've driven adoption of AI-powered tools and workflows within a design (and ideally engineering) organization, and what changed as a result — not just personal use of AI tools.

• Strong track record of cross-functional advocacy — partnering with Product, Engineering, and go‑to‑market functions while advocating for design-led thinking at the executive level.

• Experience planning and applying user research to product decisions.

• Proficiency with modern design and prototyping tools.

• Excellent written and verbal communication skills.

Preferred

• Experience designing products where hardware and software work together.

• Background in B2B, operational, physical security, IoT, or monitoring software.

• Experience designing AI-enabled product features.

• Experience in a high-growth or scaling environment.

BENEFITS

We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.

LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.

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