Benefits Specialist I

Benefits Specialist I

The Benefit Specialist plays a pivotal role in enhancing the employee experience at the University of Texas at Austin by engaging with employees and leaders during the employment lifecycle. This position is ideal for problem-solvers and independent workers who thrive in a dynamic environment. This role contributes to fostering a collaborative environment within Human Resources and the employees, retirees, and surviving spouses we support.

Engage with employees to provide solutions to their insurance, retirement, and leave options. Serve as a liaison to manage and resolve issues.

Administer and support employees with leave of absence programs such as sick leave, short- and long-term disability, and FMLA.

Promote knowledge, understanding, and compliance about our benefits and leave policies through coaching, presentations, and facilitating training sessions. Maintain an up-to-date knowledge of all government regulations and laws and advise employees on company policy, guidelines, and documentation requirements.

Maintain positive employee relations with central Human Resources units, insurance carriers, retirement providers, campus Human Resources contacts, and leadership while delivering compassionate customer service.

Work on projects and reports to audit transactions and improve workflow efficiencies.

Bachelor's degree in business, human resources, psychology, sociology, industrial labor relations, and/or equivalent work experience.

Minimum 2 years of relevant experience in addressing employee's benefit and/ or leave management needs directly with the employee.

Ability to manage competing, high priority demands, prioritizing workload, managing projects and multiple responsibilities against strict deadlines.

Ability to analyze data, trends, and insights to identify the root cause of the event.

Strong written and verbal communication skills, and ability to influence.

Ability to handle highly sensitive and confidential situations with objectivity.

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

The University of Texas at Austin Staff