Care Manager

Job Title: Care Manager Company: Care Healthcare of Washington Location: Puyallup, WA Employment Type: Full-Time Compensation: $25.00 per hour About Us Care Healthcare of Washington is a leading home care agency dedicated to providing compassionate and comprehensive support to individuals and families across King and Pierce counties. Focused on delivering high-quality, reliable in-home care, the organization has built a reputation grounded in integrity, professionalism and empathy. Committed to supporting diverse communities, Care Healthcare's services aim to empower individuals to lead healthier and fulfilling lives while supporting our team through a collaborative and mission-driven work environment. Position Overview: Care Manager Our Puyallup branch is currently hiring a Care Manager to support day-to-day care coordination and ensure quality service delivery for our clients and caregivers. This role is essential to maintaining the smooth operation of services, timely communication, and regulatory compliance. As a key member of our administrative team, the Care Manager will lead a team of caregivers, coordinate caregiver schedules, monitor care plans and service authorizations, assist with on-boarding, and serve as the main point of contact for client and caregiver support. Key Responsibilities Care Coordination & Scheduling Create and manage caregiver schedules based on client needs and authorized service hours Track service logs and make schedule adjustments to ensure continuous coverage Ensure accurate tracking of billed hours and compliance with state guidelines Client & Caregiver Communication Serve as the primary liaison for clients, families, and caregivers Address scheduling concerns and service issues with professionalism and urgency Promote a client-centered and solutions-focused approach in all interactions Documentation & Compliance Assist with new client intakes, assessments, and care plan updates. Maintain accurate and up-to-date care documentation and service records. Monitor service authorizations and ensure timely renewals to remain in compliance. Administrative Support & Team Collaboration Coordinate with the hiring team to support caregiver onboarding and readiness. Communicate caregiver availability and schedule changes with the care team. Participate in team meetings and contribute to operational planning and improvements. Qualifications High school diploma or equivalent required; Associate’s or Bachelor's degree preferred. At least 1 year of experience in healthcare or senior care management. Proficiency in Google Workspace, Microsoft Office (Outlook, Word, Excel) and comfortable with digital systems. Strong time management and decision‑making abilities. Exceptional leadership, communication, organization, and problem‑solving skills. Fluent in English (spoken and written). Ability to manage multiple priorities in a fast‑paced environment Preferred Skills Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting. Experience with scheduling systems. Benefits Medical, Dental, Vision and Prescription Insurance 401k 11 Paid Holidays Supportive and mission-driven team environment Leadership Development and career growth opportunities Apply Today Join our team! Submit your application now to be part of a growing, values-driven agency at Care Healthcare of Washington. Care Healthcare of Washington is an equal opportunity employer. #J-18808-Ljbffr