Medical Assistant

Endocrinology Medical AssistantUpperline Health is a leading multispecialty care group delivering comprehensive, whole-person care in specialty settings. We meet patients where they are — providing convenient, affordable care close to home while addressing not just the immediate issue, but the full health picture behind it. Founded in 2017 to change the way specialty care is delivered, Upperline brings together physicians, advanced practice providers, and an integrated care team to focus on root causes, improve outcomes, and keep patients healthier for the long term.At Upperline, we do more than treat conditions. We deliver care that stays with you.WHY JOIN OUR TEAM?Competitive compensationGenerous comprehensive benefit options include medical, dental and vision, 401K and PTOWork Life Balance – Regular Weekday Clinic HoursSupportive interdisciplinary teamUpperline Health is seeking an Endocrinology Medical Assistant who offers high quality, patient centered care in a value-based practice.In our patient-centered and outcome driven environment the Endocrinology Medical Assistant supports patients in office with duties in-office such as rooming patients, obtaining medical history and taking vital signs as well as ensuring care beyond the moment by coordinating care, supporting extended care team efforts and conducting proactive outreach to improve outcomes and patient experience.The ideal candidate is organized, patient-focused, and comfortable working at the top of their scope in a team-based care model. As Upperline continues to expand, this individual will be able to explore a wide range of career opportunities within the company.Most importantly, candidates must demonstrate compassion for patient needs, have great attention to detail and thrive in a collaborative environment. This role will be on-site in our Hobart and Valparaiso offices.Endocrinology Medical Assistant ResponsibilitiesRoom patients and prepare them for examination by recording vital signs, medical histories, and current medicationsPerform point-of-care testing (e.g., blood glucose, HbA1c) and document results accuratelyAssist providers with procedures such as injections and specimen collectionAdminister medications and injections as directed (e.g., insulin, vitamin B12)Collect, label, and process laboratory specimens (urine, etc.)Educate patients on medication usage, glucose monitoring, and lifestyle modificationsAccurately document clinical information in the electronic health record (EHR)Performs thorough and accurate medication reconciliation at each patient encounter by reviewing, verifying, and consolidating all prescription medications, over-the-counter drugs, supplements, and herbal productsManage in-basket messages, prescription refill requests, and prior authorizationsPrepare and maintain equipment and supplies commonly used by the providerIdentify barriers to care (transportation, medication access, health literacy) and escalate appropriatelyParticipation in interdisciplinary team meetings & daily clinic team huddlesOther related duties as deemed necessary by Upperline HealthEndocrinology Medical Assistant QualificationsExperience in endocrinology or chronic disease management is a plusCertified MA certification strongly preferredDemonstrates strong knowledge of medical terminology, disease processes, and basic pharmacology, including medication classifications, common indications, dosing ranges, and potential side effectsAbility to accurately interpret provider documentation, diagnostic orders, and treatment plansPrevious experience working in an EMR system – ideally, AthenaHealthProficiency using Word, Excel and other Microsoft Office products is necessaryMust have reliable transportation, valid driver's license and minimum state required liability auto insuranceExtremely strong customer-service orientation and work ethicComfort managing multiple tasks and prioritizing in a fast-paced environmentEmpathy, professionalism, and cultural sensitivityExcellent oral and written communication skills to ensure that each of your interactions with patients, family caregivers, clinicians, and team members is effective and meaningfulCompensation is commensurate to compensation for similar positions in the region and based on prior training and experience.Job Type: Full-timeEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.