Logistics Specialist

The Logistics Specialist is responsible for the daily execution of invoicing and shipping activities within the Logistics Department. Working with the Logistics Manager, the Logistics Specialist supports the smooth execution of all planned and prioritized shipments, ensuring effective and efficient service to internal and external customers, adding value, and delivering a great customer experience in line with established processes and procedures.

Within the Free Trade Zone (FTZ), the Logistics Specialist is responsible for filing admissions, withdrawals, transfers, and manipulations, while maintaining accurate records and ensuring compliance with FTZ regulations.

Duties and Responsibilities

Logistics & Transportation

• Collaborate with the Logistics Manager on assigned daily tasks to ensure the effective and efficient execution of logistics services.

• Manage all modes of transportation, including FCL, LCL, airfreight, FTL, LTL, and parcel services (UPS, DHL, FedEx) for domestic and international shipments.

• Determine the most appropriate supplier and mode of transportation, applying industry knowledge and experience to select the best combination of service, rate, and transit time.

• Schedule pickups with freight forwarders or couriers to meet customers’ requested delivery dates.

• Coordinate all customs and shipment activities with freight forwarders and logistics service providers.

• Utilize company and third-party software to facilitate the clearance and movement of cargo.

• Maintain market knowledge of ocean freight services, carriers, service providers, and TEU rates from Asia-Pacific, Europe, the Middle East, the Caribbean, and Central America.

Free Trade Zone (FTZ) Operations

• Prepare and submit FTZ admissions (e-214).

• Prepare and submit withdrawals for exportation and immediate transportation (QP/WP, CBP Form 7512).

• Prepare and submit withdrawals for consumption.

• Prepare and submit withdrawals to bonded warehouses and zone-to-zone transfers.

• Prepare and submit manipulations, destructions, and temporary removals (CBP Form 216).

• Maintain the record keeping required for proper management of the FTZ.

• Routinely update and report to management on activities or issues related to the FTZ.

Documentation, Reporting & Claims

• Prepare, update, and submit all weekly, monthly, and quarterly shipment-tracking reports.

• Examine air waybills and bills of lading for domestic and international shipments.

• Compare shipment information, such as item counts, weights, or measurements of incoming and

outgoing shipments, and verify it against bills of lading, invoices, orders, and other records.

• Prepare tracers on lost shipments, and prepare and file claims for damages, lost shipments, and

overcharges.

• Perform other clerical duties as required, including but not limited to filing and data processing.

Customer Service & Collaboration

• Apply advanced customer service skills to collaborate with internal customers (purchasing and

warehouse teams) and external freight forwarders and consolidators to secure the best service at the most competitive rates.

• Ensure strong customer relations by consistently delivering shipments on time and acting in a

courteous and professional manner.

• Provide operational support to internal and external clients.

Compliance &Adaptability

• Learn new import and export requirements as needed to comply with domestic and international

trade regulations.

• Support the various areas of Customs Compliance, including but not limited to audits, depending on the status of ongoing projects.

• React productively to change and handle miscellaneous tasks and other duties as assigned.

Qualifications

• Knowledge of FTZ regulations and customs compliance.

• Knowledge of air and ocean freight operations.

• Proficiency in inventory management software (e.g., Magaya or other ERP systems).

• Strong analytical and problem-solving abilities.

• Excellent attention to detail and organizational skills.

• Effective written and verbal communication skills.

• FTZ-related certifications (preferred).

Experience

Minimum of 5 years of direct experience in a similar position.