Senior Digital Content Manager

Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a global Senior Digital Content Manager. Reporting to the Senior Digital Marketing Manager, the Senior Digital Content Manager will serve as the firm’s functional lead for digital content, leading the strategy, governance, operations, and performance of content across the firm’s digital platforms, with primary responsibility for the firm’s global websites. This role will ensure digital content is audience-centered, accessible, discoverable, and aligned with the firm’s brand, business priorities, and organic growth objectives. Applying a newsroom approach, the Senior Digital Content Manager will identify emerging issues, content trends, audience interests, and timely opportunities to develop original editorial ideas and creative approaches for presenting complex topics. Working closely with teams across the firm, this role will shape strategies that increase brand awareness, strengthen thought-leadership positioning, and extend the reach and impact of the firm’s content while advising stakeholders on content strategy, user experience, search visibility, and emerging digital discovery practices. The Senior Digital Content Manager will lead the Digital Content/Web Content team and external resources and oversee the planning, development, optimization, maintenance, and lifecycle management of digital content. This role will establish standards, workflows, editorial priorities, and performance measures while providing direction, coaching, and professional development to the team. The individual is expected to maintain current knowledge of evolving digital content, search, accessibility, analytics, and AI/GPT practices and guide the responsible adoption of these capabilities across the Digital Content/Web Content function through training, professional development, and knowledge sharing. Maintaining an in-office presence is important to delivering our services through an integrated and collaborative work culture. This position can be resident in our New York or Philadelphia office and follows a hybrid three (3) days per week in-office working arrangement . What You’ll Do Content Strategy and Editorial Development Own the firm’s global digital content strategy, operating model, and multiyear roadmap. Translate business, brand, practice, industry, recruiting, and reputation priorities into actionable content plans. Lead content strategy for websites, campaigns, resource centers, blogs, landing pages, and emerging digital platforms. Generate and advance original content ideas, editorial series, and creative approaches that respond to emerging issues, audience interests, and timely opportunities. Define audience, journey, channel, editorial, and conversion strategies for priority digital experiences. Identify content gaps and market opportunities and advise stakeholders on approaches that balance audience value, timeliness, brand distinction, and firm objectives. Content Governance and Operations Own global content governance, editorial standards, quality controls, and decision rights. Establish and manage processes for content intake, prioritization, approval, publishing, maintenance, archival, and retirement, including service levels, production priorities, and quality expectations. Direct content architecture, taxonomy, metadata, tagging, templates, and internal-linking standards. Oversee content audits and lifecycle programs that improve accuracy, consistency, accessibility, and relevance. Lead global localization and regional adaptation while protecting brand and editorial consistency. Establish responsible standards for the use of generative AI and emerging tools within content workflows. Organic Search, AI Discovery, and Optimization Lead data-informed SEO, content authority, and AI-discovery strategies across the firm’s digital ecosystem. Direct search-intent research, keyword strategy, topic development, structured content, and metadata optimization. Monitor visibility across traditional search, answer engines, and AI-assisted discovery environments and identify opportunities to improve discoverability. Lead conversion optimization, testing, and experimentation based on audience behavior and business priorities. Partner with technical teams on search performance, structured data, accessibility, and platform improvements. Digital Experience And Cross-Functional Delivery Lead content strategy for redesigns, migrations, platform enhancements, launches, and major digital initiatives. Partner with UX, design, development, analytics, marketing, brand, communications, and public relations teams to deliver integrated digital experiences. Shape wireframes, content models, page structures, and user journeys that support clear audience actions. Translate complex legal and business topics into clear, compelling, and accessible digital experiences. Manage competing priorities, dependencies, risks, and deadlines across global and cross-functional projects. Handle sensitive or high-priority content requiring senior judgment, speed, or reputational awareness. Analytics, Measurement, and Performance Establish content performance frameworks, benchmarks, targets, dashboards, and recurring reporting. Connect content performance to visibility, engagement, conversion, reputation, recruiting, and business objectives. Use insights to guide prioritization, optimization, investment, and resource decisions. Present findings, implications, and recommendations clearly to senior stakeholders and leadership teams. Measure content quality, speed to market, lifecycle health, audience actions, and operational efficiency. Leadership and Team Development Lead, manage, coach, and develop the Digital Content/Web Content team, including Web Content Administrators. Set goals, priorities, performance expectations, and development plans while providing regular feedback, coaching, and performance evaluations. Support recruitment, onboarding, retention, succession planning, and team capability development. Allocate work and resources effectively while balancing capacity, quality, urgency, and development opportunities. Build an inclusive, collaborative, curious, and accountable team environment. Lead through influence across global teams and stakeholders outside the direct reporting structure. Budget and Resource Management Develop and manage assigned content budgets in partnership with the Senior Digital Marketing Manager. Recommend staffing, technology, agency, and investment priorities based on business needs and performance. Define agency and vendor scopes, deliverables, service expectations, and evaluation criteria, and assess performance, quality, timelines, and spending. Identify efficiencies and resource solutions without compromising quality, accessibility, or audience value. Support procurement, contract, and resource-planning activities as appropriate. What Sets This Role Apart Digital Innovation: Help shape how the firm evolves its digital content strategy and adopts emerging practices across search, accessibility, analytics, AI/GPT, and digital discovery. Strategic Impact: Lead the strategy and editorial direction for the firm’s global digital content, identifying emerging topics and new ways to strengthen thought leadership, brand awareness, and audience engagement. Leadership & Collaboration: Lead and develop the Digital Content/Web Content team while partnering with marketing, brand, communications, PR, and other stakeholders across the firm to deliver high-quality digital experiences. Flexibility: Morgan Lewis recognizes the benefits of supporting flexible working arrangements. This role offers a hybrid three (3) days per week in-office schedule in our New York or Philadelphia office, providing flexibility while supporting our collaborative, team-based culture. Culture of Excellence: Join a collaborative, forward-thinking team recognized for creativity, responsiveness, and exceptional client service. Who We’re Looking For Bachelor’s degree or equivalent combination of education and experience and a minimum of 9 years of progressively responsible experience in digital content, digital marketing, or digital production. Minimum of 3 years of experience leading employees, major programs, or cross-functional initiatives. Experience supporting complex, global organizations and culturally diverse stakeholders. Professional services, regulated, knowledge-based, or partnership-environment experience strongly preferred. Legal industry experience is a plus. Leadership And Strategic Capabilities Demonstrated success establishing enterprise content strategies, governance models, and scalable operating processes. Proven success advising, influencing, and building consensus with senior stakeholders. Experience managing, coaching, and developing employees and external resources. Strong business judgment with the ability to balance audience, brand, reputational, operational, and commercial considerations. Skilled at translating broad objectives into clear priorities, roadmaps, and measurable plans. Strong executive presentation, facilitation, negotiation, and change-leadership capabilities. Sound decision-making in situations involving ambiguity, complexity, and competing priorities. Content, Search, and Technical Expertise Exceptional writing, editing, proofreading, content strategy, and digital storytelling skills, with a talent for translating complex information into clear, compelling content. Advanced knowledge of SEO, content optimization, AI-assisted discovery, and conversion principles. Experience with enterprise content management systems, preferably Sitecore. Experience with GA4, Google Search Console, Semrush, Siteimprove, Jira, and Figma. Working knowledge of WCAG, digital accessibility, structured content, taxonomy, metadata, and analytics. Familiarity with Sprout Social, LinkedIn, YouTube, Instagram, WeChat, and relevant emerging platforms. Experience applying generative AI and automation responsibly within content workflows. Experience managing budgets, vendors, agencies, contracts, and resource allocation. Professional Attributes Results-oriented, proactive, entrepreneurial, and highly collaborative across departments, offices, and skill levels. Excellent written and verbal communication skills, with the ability to present information effectively and communicate with employees, managers, clients, and vendors. Demonstrated commitment to exceptional client service, confidentiality, inclusion, and professional standards. Flexibility to work overtime and outside regular business hours when business needs require. Benefits Morgan Lewis offers competitive compensation and a comprehensive benefits package, including medical coverage, parental leave, paid time off, income protection programs, and more. Qualified candidates must apply online at . For positions in New York, New York, the salary range for this position is: $155,500.00 - $248,725.00. The base salary or hourly wage range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. Additionally, salary or hourly wages may be only part of the total compensation package. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the firm reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, firm or individual department/team performance, and market factors. Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. California Applicants : Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at View phone number on click.appcast.io or View email address on click.appcast.io If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected. #J-18808-Ljbffr Morgan Lewis