Shift Leader

Shift Leader

Firehouse Subs is looking for a reliable and motivated Shift Leader to help oversee daily operations, support the team, and ensure every guest has a great experience. This role is perfect for someone ready to take the next step in leadershipbridging the gap between crew and management while developing the skills needed to grow into a General Manager role.

Location: 12400 W US Highway 290 Suite 220, Austin, TX. 78737

Job Type: Part-Time / Full-Time

Responsibilities

• Lead shifts by setting the pace, maintaining energy, and ensuring smooth operations
• Support the General Manager in daily restaurant functions
• Provide direction, coaching, and support to Crew Members
• Ensure excellent customer service and resolve guest concerns quickly
• Maintain food quality, safety, and cleanliness standards
• Assist with opening and closing procedures
• Handle cash management and basic administrative tasks
• Monitor labor and help keep shifts efficient and productive

Qualifications

• 1+ year of restaurant or customer service experience preferred
• Previous leadership or supervisory experience
• Strong communication and team leadership skills
• Ability to work in a fast-paced environment
• Dependable, detail-oriented, and proactive
• Flexible availability, including nights and weekends

Compensation & Benefits

• Competitive hourly pay (based on experience)
• Flexible scheduling
• Opportunities for advancement to management roles
• Paid training and leadership development
• Supportive, team-oriented work environment

Why Firehouse Subs?

Firehouse Subs is built on service, teamwork, and giving back. As a Shift Leader, you'll play a key role in developing people, delivering great food, and supporting a mission that goes beyond the restaurant.

Compensation: $13.00 - $15.00 per hour

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation .

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.