Medical Office Receptionist

Benefits:

Health insurance

Paid time off

About the Role:

R Jason Kent Physical Therapy in Warner Robins, GA is looking for a friendly and organized Medical Office Receptionist to be the welcoming face of our practice. This is a fantastic opportunity to join a dedicated healthcare team where your attention to detail and patient-first attitude will make a real difference every day.

Responsibilities:

Greet and check in patients in a warm, professional manner

Schedule and confirm patient appointments using medical scheduling software

Answer and direct incoming phone calls, emails, and patient inquiries

Verify insurance eligibility and collect co-pays at time of service

Maintain and update accurate patient records and medical documentation

Coordinate referrals and communicate with insurance providers as needed

Manage front desk operations to ensure smooth daily patient flow

Requirements:

Prior experience in a medical office or healthcare front desk setting preferred

Familiarity with medical terminology, insurance verification, and billing processes

Proficiency with electronic health records (EHR) and scheduling software

Strong communication and interpersonal skills with a patient-centered approach

Highly organized with the ability to multitask in a fast-paced environment

High school diploma or equivalent required

Professional, dependable, on-time and a true team player

About Us:

R Jason Kent Physical Therapy is a trusted physical therapy practice serving middle Georgia for twenty years with personalized, high-quality rehabilitative care. Our patients love us for our compassionate approach and commitment to helping them recover and thrive. We foster a supportive, team-oriented work environment where every staff member plays a vital role in our patients' success.