Community Health Navigator

Job Description

Job Description

Date posted: March 26, 2026

Pay: $50,000.00 - $55,000.00 per year

HYBRID

,

Job Overview
The Community Health Navigator plays a vital role in connecting individuals and families with essential health resources and services within the community. This position involves working closely with diverse populations to conduct Health-Related Social Care needs (HRSN) for Medicaid members. The ideal candidate will possess strong communication skills and organizational abilities for data collection, member engagement, eligibility and alignment with the SCN Operations Manual.

Duties

• Conduct HRSN screenings using the Accountable Health Communities (AHC) Screening Tool or an SCN-approved interoperable platform, in compliance with SCN IT Platform requirements.
• Obtain informed consent from members for data collection and sharing, adhering to HIPAA and SHIN-NY guidance.
• Document screening outcomes, member demographics, and identified needs accurately and in real-time.
• Verify members’ Medicaid enrollment and eligibility for Enhanced HRSN Services during screenings.
• Conduct eligibility assessments following HRSN screenings to determine members' qualification for Enhanced HRSN services.
• Maintain accurate records, ensuring compliance with all regulatory and organizational standards.
• Participate in training programs on HRSN tools, cultural competency, and SCN-specific protocols.
• Identify major life events or other qualifying criteria that warrant rescreening and update member profiles accordingly.
• Collaborate with other SCN team members to ensure seamless handoffs and referrals.
• Facilitate referrals to Enhanced HRSN services or alternate recources for inegible members.
• Colloborate with service providers, MCOs and internal teams to coordinate seamless care delivery.
• Work flexible hours, including evenings and weekends, as required to meet program demands.

Community Engagement

• Build rapport with Medicaid members to foster trust and engagement during the screening process.
• Actively participate in community outreach events to raise awareness of SCN services and identify potential members.
• Liaise with community-based organizations (CBOs) to address immediate social needs identified during screenings.

Continous Evaluation & Improvement

• Prepare reports on screening metrics and outcomes, ensuring data accuracy and compliance with performance standards.
• Provide feedback on screening workflows to improve efficiency and member experience.
• Identify patterns in unmet needs and contribute to program evaluations aimed at closing service gaps.

Qualifications

• Education: Minimum Associate’s degree; Preferred Bachelor’s degree in Public Health, Social Work, or related field preferred.
• Experience: Minimum 1-3 years in health screenings, social services, or community engagement roles.

Skills

• Strong interpersonal communication and organizational abilities.
• Multilingual skills are a plus.
• Familiarity with Medicaid Managed Care, SDOH frameworks, and Health Related Social Care screening tools.

This position is a full-time role on a Term of Project status. The project has an expected end date of Janauary 2027 and can be extended if approved.

The Community Health Navigator I requires a proactive approach to community engagement and a commitment to fostering healthier communities through education and resource navigation.

Job Types: Full-time, Contract

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Medical Specialty:

• Public Health

Language:

• Mandarin
• Cantonese
• Spanish

Ability to Commute:

CABS Health Network, (CABS) is a well-established Licensed Home Care Agency located in Brooklyn, New York, an innovative home healthcare agency with a 40-year history in the home healthcare industry. CABS is proud to offer a wide range of comprehensive services to meet the needs of seniors, adults, and other patients. The company’s team of professional caregivers specializes in providing personalized medical care, rehabilitative therapy, and companion assistance.

Company Description

CABS Health Network, (CABS) is a well-established Licensed Home Care Agency located in Brooklyn, New York, an innovative home healthcare agency with a 40-year history in the home healthcare industry. CABS is proud to offer a wide range of comprehensive services to meet the needs of seniors, adults, and other patients. The company’s team of professional caregivers specializes in providing personalized medical care, rehabilitative therapy, and companion assistance.