Commercial Operations Specialist

Commercial Operations Specialist

The Commercial Operations Specialist is responsible for providing administrative, operational, and project coordination support across the Commercial Organization, including Field Sales, Strategic Accounts, Inside Sales, Sales Operations, Marketing and Commercial Leadership.

This role serves as a key partner in ensuring the effective execution of commercial initiatives, onboarding, meetings, events, travel, fleet administration, communications, and organizational support activities. The successful candidate will be highly organized, proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

The Commercial Operations Specialist plays a critical role in supporting the day-to-day operations of GC America's commercial organization while ensuring consistency, communication, and execution of strategic priorities.

Essential Duties and Responsibilities:

Commercial Leadership Support

• Provide administrative and coordination support to Commercial Leadership.
• Coordinate calendars, meetings, and scheduling across multiple departments and stakeholders.
• Prepare meeting agendas, presentations, meeting materials, and follow-up action items.
• Assist with commercial communications, announcements, and organizational updates.
• Support leadership team projects and special initiatives.

Meeting and Event Coordination

• Coordinate logistics for internal commercial meetings, quarterly business reviews, sales meetings, and training events.
• Support planning and execution of National Sales Meetings, regional and dealer meetings, customer events, trade shows, and off-site meetings.
• Manage meeting registrations, hotel arrangements, catering, transportation, meeting materials, and attendee communications.
• Track meeting deliverables, action items, and follow-up activities.

New Hire Onboarding and Employee Support

• Coordinate onboarding activities for new commercial employees, including field sales, strategic accounts, inside sales, and commercial support personnel.
• Partner with the National Training Manager, Human Resources, Information Technology, Training, and Sales Operations to ensure a seamless onboarding experience.
• Coordinate equipment requests, business cards, welcome materials, organizational introductions, and training schedules.
• Maintain onboarding checklists and support employee transitions and organizational changes.

Fleet, Travel, and Vendor Administration

• Serve as the primary coordinator for commercial fleet administration activities.
• Coordinate vehicle assignments, transfers, replacements, and fleet documentation.
• Assist employees with fleet-related questions and vendor interactions.
• Coordinate travel arrangements and logistics for commercial meetings and events.
• Maintain relationships with vendors supporting commercial operations and activities.

Administrative and Financial Support

• Process purchase orders, invoices, expense requests, and vendor payments in accordance with company policies.
• Support budget tracking and administrative record keeping for commercial activities.
• Coordinate approvals and documentation for meetings, events, and commercial expenditures.
• Maintain departmental records, contact directories, organizational charts, and distribution lists.

Commercial Operations and Project Coordination

• Support execution of commercial initiatives and cross-functional projects.
• Track project milestones, deadlines, and action items.

Minimum Qualifications:

• Associate's degree or equivalent experience required; bachelor's degree preferred.
• Minimum of 3 years of administrative, operations, project coordination, or sales support experience.
• Trade show travel when applicable or needed.
• Strong organizational, planning, and time management skills.
• Excellent written and verbal communication skills.
• Advanced proficiency with Microsoft Office Suite, including Outlook, Excel, PowerPoint, Teams, and Word.
• Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with AI productivity tools, workflow automation, and project management platforms.

Working Environment:

Professional office setting with in-office work required Monday through Thursday each week with Friday serving as a remote-work day for focused work, evaluation of data and delivery on project tasks to meet established deadlines or fulfill functional work cadence.

Why Join GC America

At GC, you will be part of a growing, innovative company with a global footprint. We offer a collaborative, international work environment where your expertise has a direct impact.

Benefits:

• Hybrid work schedule
• 401(k) through Fidelity and company matching 10%
• Dental insurance with Delta Dental PPO
• Health insurance BCBS Illinois PPO
• Employee Assistance Program
• Health Savings Account
• Company Paid Life Insurance two times the annual salary
• Paid time off, including an extra paid week off the week between Christmas and New Year
• Tuition reimbursement
• Vision insurance EyeMed

Ready to Apply?

We look forward to receiving your application. Please note that due to the high volume of applications, only shortlisted candidates will be contacted. Thank you for considering GC America as your next career step.