Custodial Supervisor

Job Description

Job Description

Job description:

Globetrotters Engineering is a full-service professional organization based in beautiful downtown Chicago, which was rated the “Best Big City” by Conde Nast Traveler readers for an unprecedented eight years in a row. We are proud to have served the public and private sectors since 1974, drawing upon highly qualified and experienced staff with diverse expertise to provide cost-effective, sustainable, and responsive services to our clients. Globetrotters is committed to planning, designing, constructing, and managing quality and sustainable infrastructure projects that play an integral role in the development and success of the communities we serve.

Globetrotters is a three-time honoree of the Best & Brightest Company to Work For award (2024, 2025, 2026) and was also recognized as one of the Best Companies to Work for in Engineering in 2025. These distinguished awards recognize organizations that foster exceptional workplace cultures and demonstrate innovative business practices.

Situated along Chicago’s beautiful lakefront, McCormick Place and Wintrust Arena have become essential hubs supporting Chicago’s tourism and entertainment industry.

McCormick Place stands strong as the nation’s largest convention center with a campus footprint of 2.6 million square feet of exhibit space, 600,000 square feet of meeting room space, and nearly 100,000 square feet of ballroom space. McCormick Place/Wintrust Arena have become a magnet of culture, drawing many visitors each year to the beautiful lakeshore of Chicago.

We are currently seeking a Custodial Supervisor for the Aramark / Globetrotters LLC facilities operation at Wintrust Arena.

Responsibilities:

• Maintain a friendly, efficient Spirit of Service attitude toward customers, coworkers, and clients.
• Oversee meeting room setups, breakdowns, cleaning, and refresh operations according to work orders and established standards.
• Supervise crews to ensure work is completed efficiently, accurately, and within required timeframes.
• Adjust priorities and staffing as event needs change.
• Coordinate daily production planning, work assignments, and special projects with management; provide status updates as needed.
• Maintain clean, organized storage areas, back-of-house corridors, and equipment rooms.
• Conduct daily inspections of meeting rooms, equipment, storage areas, inventory, and supplies; document findings using a mobile device and report issues to management.
• Ensure equipment and supplies are clean, properly stored, and in good working condition; report repair needs promptly.
• Monitor inventory and maintain adequate supplies, including water, coolers, hand sanitizer, and other operational materials.
• Review daily event objectives with the Manager on Duty (MOD) and ensure assigned areas are ready before staff arrival.
• Read and interpret work orders and setup, breakdown, and maintenance instructions.
• Train and instruct employees on department procedures, safety requirements, and established work standards.
• Enforce facility safety rules and ensure compliance with company policies and training programs.
• Assist with assembling risers, tables, chairs, and other event structures, and coordinate equipment storage following events.
• Complete special project requests from Aramark / Globetrotters personnel promptly and accurately.
• Make sound independent decisions and close out shifts in the manager’s absence.
• Work effectively in a fast-paced, event-driven environment while maintaining professionalism and service quality.

Qualifications:

• Minimum of one (1) year of relevant experience.
• Effective verbal and written communication skills.
• Ability to work efficiently under time constraints and prioritize daily tasks.
• Ability to understand and follow detailed written and verbal instructions using sound judgment.
• Experience operating and maintaining standard housekeeping equipment, including floor scrubbers, carpet care machines, vacuums, and detailing equipment.
• Ability to monitor supply inventory and communicate replenishment needs based on current stock levels and usage.

Shift Requirements:

The Aramark/ Globetrotters operation at MPEA is event-driven, and this position must have the flexibility to adjust their work schedule as needed to meet the operational demands of the event. Flexible scheduling may include working weekends, extended daily hours, and more the 40 hour per work week when required by business and event needs.

Physical Requirements:

The Meeting Rooms Manager will be required to oversee the entire McCormick Place/Wintrust Arena facility for extended periods of time. This position requires frequent walking and standing, including periods that may exceed eight hours in a workday. The Meeting Rooms Manager is expected to spend approximately 80% or more of their workday on the facility floor, actively monitoring operations an responding to operational needs. The position also requires the ability to lift, bend, climb stairs, and perform other physical activities as needed to support facility operations.

Languages : English and Spanish, preferred

Schedule:  Flexible

Job Type: Full-time

Salary Range : $55,000 - $60,000

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Company-paid Life insurance
• Voluntary short-term disability
• Paid time off
• Employee discounts

Work Location: In person

At Globetrotters, you are offered the diverse opportunities that are found at a larger firm, but are within the more collaborative and close-knit environment of a mid-size firm. Your perspective and exceptional skills will be valued here.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.