Assistant General Manager

Assistant General ManagerBe a part of the growing boutique fitness industry and join our team! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system and one of the largest and longest-operating franchisees of Club Pilates Studios. At Riser Fitness, we are committed to operational excellence across every studio location; the Assistant General Manager plays a key role in making that happen.Position Title: Assistant General ManagerReports to: General Manager (occasionally District Manager)Job Type: Full TimeThe day-to-day:Execute lead generation via Grass Roots Marketing and Networking.Implement sales process to schedule prospects into introductory classes.Drive & increase membership & retail sales through customer service.Problem-solve staffing/scheduling issues with instructors and other personnel.Ensure that studio retail/products are stocked with accurate inventory counts.Train and support Sales Associates.Independently make decisions related to high level customer service.Collect outstanding dues.Maintain cleanliness and organization of the Pilates Studio.Enforce Club Pilates policies and procedures and lead by example.Ensure all forms, administrative supplies, and studio literature are stocked and visible.Schedule and participate in networking/community events and studio promotions.Assist with marketing campaigns to generate leads for the studio.Execute adherence to all company policies, including the policy of at-will employment.Other duties as assigned.Is this you?Confident in generating personal sales and training Sales Associates in transactions.Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments.Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.Ability to excel in a fast changing, diverse environment.Ability to recognize areas of improvement and make changes using good judgement.An affinity and passion for fitness.Solid writing and grammar skills.Highly organized, proficient in data management, ability to prioritize and meet deadlines.Professional, punctual, reliable, and neat.Strong attention to detail and accuracy.Trustworthy and ability to handle confidential information.Ability to work harmoniously with co-workers, clients and the public.Proficiency with computers and studio software.Rewards & BenefitsThis role is eligible for commission!Hourly wage: $19/hr- $20/hrAdditional commission on salesAverage total earnings (including potential commission): $20/hr-$24/hrAll Riser Employees:Employer-paid Life, AD&D, and Short-Term & Long-Term Disability Coverage.401(k) retirement plan with employer matching, supporting long-term financial security.Paid sick time.Monthly communication allowance.Free, confidential counseling and wellness resources for you and your household through our Employee Assistance Program.Full - Time Riser Employees:Medical, dental, and vision kick in the first of the month after you're hired, including plan options with $0 deductibles. We offer both Anthem & Kaiser plan options!Paid Time off, including vacation and sick time, to support rest, recovery and work-life balance.Paid Holidays and Holiday Premium Pay.Our Nava Benefits App puts your plan info and live advocates in your pocket, 24/7.