Project Manager 2

The Project Manager 2 manages a team of staff responsible for projects and system maintenance impacting the Contact Center. The role involves planning project activities, documenting business processes, identifying scope of required changes, prioritizing enhancements, and communicating requirements to IT and program staff. The position oversees internal controls and manages multiple projects of small to medium scope within the Department of Taxation and Finance.
Key qualifications:

Seven years of project management experience including planning and at least three other management process groups (origination, initiating, executing, controlling, closing)
Experience developing project management deliverables such as scope statements, schedules, budgets, quality plans, risk plans, and communication plans
Associate degree may substitute for two years, bachelor's degree for four years, or master's degree for five years of specialized experience
CAPM and PMP certifications preferred

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