Customer Relations Manager II — Call Center Leader
The Exchange
The Exchange in Dallas, TX is seeking an experienced call center operations manager to supervise daily credit call center activities and lead a team of supervisors. This onsite role emphasizes delivering exceptional customer service and resolving complex inquiries. Candidates should have five years of customer service managerial experience (or a Bachelor's with three years of supervisory experience) and strong Microsoft Office skills. #J-18808-Ljbffr The Exchange
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Relations Manager II — Call Center Leader in Dallas, TX vacancy
$105k - $150k
...and operations with a customer-first mindset for bold business leaders. We deliver cloud, data... ...: Advanced Engagement Management: Oversee engagements varying... ...in Service Desk or call center support is preferred.... ...and other pertinent job-related factors. We reserve the...SuggestedPermanent employmentFull timeTemporary workWork at office- A debt settlement organization in Richardson, TX, is looking for an experienced Call Center Client Success Manager. This role involves leading a team of specialists, driving service excellence, and utilizing performance metrics to enhance client satisfaction. Candidates...Suggested
- ...currently seeking a CDE II - Client Delivery... ...Develop and maintain Crisis Management/Disaster Plans.• Implement... ...deliverables.• Conduct Customer Governance meetings.•... ....• Guide delivery leaders to align service offerings... ...security, connectivity, data centers and application...SuggestedWork at officeRemote workFlexible hours
$144k - $244k
...seeking a Client Executive II to join our team in... ...assigned accounts. As the leader of their assigned... ...solution offerings as well as management of a diverse... ...grow and improve client/customer relationships, implement... ...security, connectivity, data centers and application...SuggestedTemporary workWork experience placementWork at officeRemote workFlexible hours- ...Client Services Manager MCI is one of the fastest-growing... ...the USA, with a strong call center footprint and... ...countries. We deliver Customer Experience (CX), Business... ..., Communications, or a related field (preferred). 3+ years... ...to submit up to a LEVEL II background and/or security...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote work
MCI
Farmers Branch, TX1 day ago - ...the USA, with a strong call center footprint and operations... ...countries. We deliver Customer Experience (CX), Business... ...Client Services Manager to manage client relationships... ..., Communications, or a related field.... ...to submit up to a LEVEL II background and/or security...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work
MCI Careers
Dallas, TX4 days ago - ...the USA, with a strong call center footprint and operations... ...countries. We deliver Customer Experience (CX), Business... ...Services Managerto manage client relationships and... ..., Communications, or a related field. COMPENSATION... ...to submit up to a LEVEL II background and/or...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work
Mass Markets
Dallas, TX3 days ago - ...Experienced Client Services Manager to manage client... ...in our contact center.To be considered... ...Communications, or a related field.Compensation... ...submit up to a LEVEL II background and/or... ..., our company, our customers, and our community.... ...OnBrand24, The Sydney Call Center, Valor...Full timeTemporary workCasual workWork at officeLocal area
Valor VIP
Addison, TX1 day ago - ...currently seeking a Client Delivery Manager - CDE II to join our team in Dallas, Texas (US... ...Title - CDE IIPosition overviewThis leader will be customer-oriented, work with a high sense of... ...cloud, security, connectivity, data centers and application services. our consulting...Work experience placementWork at officeRemote workFlexible hours
- Balazs Nanoanalysis in Dallas, TX is seeking a Chemist II to join our analytical laboratory. The role focuses on performing routine and advanced analyses, ensuring data quality, and reporting results to clients. The position emphasizes safety, collaboration with internal...
- ...Position SummaryThe Senior Manager, Agentic AI Delivery will be a critical leader within Ascensus’... ...that materially improve customer experience, associate productivity... ...of RAG, tool/function calling (MCP/API), autonomous... .... Note: For call center roles specifically, it...Full timeContract workSecond jobRemote work
$149.52k - $175.9k
...to do our best. Helping the customers and businesses we serve to make... ...Client Executive Team Leader is responsible for leading a... ..., and trade capabilities.The Manager serves as a senior relationship... ...suspicious activity reporting, and related policy requirements. Actively...Full timeBank staffLocal area- ...is seeking a people-first leader who thrives in a fast-paced... ...shape how we show up for our customers, support one another, and... ...brand every day. The Client Relations Manager leads and develops a high-... ..., review and improve all call center policies, procedures and service...Full timeFlexible hours
DrDelphinium Designs + Events
Dallas, TX4 days ago - ...the USA, with a strong call center footprint and operations... ...countries. We deliver Customer Experience (CX), Business... ...driven Client Services Manager to serve as the primary... ..., Communications, or a related field (preferred).3+... ...to submit up to a LEVEL II background and/or security...Full timeTemporary workCasual workWork at officeLocal areaRemote work
MCI
Dallas, TX18 hours ago - ...complex challenges facing our clients and communities.Customer Relations & Comment Management Program Manager Job Description:HDR is seeking a Customer... ...will bring expertise in customer experience, contact center operations, stakeholder response management, or constituent...
- ...mental wellness feels like, and we’re looking for leaders who want to be part of something meaningful.... ...it takes. We’ll teach you everything else. Customer Experience Supervisor | Las Colinas, TX As a Call Center Supervisor, you’ll lead the team that is often...
Serenity Mental Health Centers
Farmers Branch, TX1 day ago $70k - $80k
...Advocates in real time, listening to calls, jumping in with feedback... ...to the floor. You’re not managing from a distance — you’re in the... ...must fall within our call center's operating hours of 8:00 AM–... ...management experience preferred ~ Customer-centric focus with excellent...Full timeTemporary work- ...Production Supervisor II Department: Distribution-Plant... ...operation for our team members, customers, and communities. We believe... ...quality. This position involves managing production processes,... ...GED Minimum eight years of related experience and/or training...Full timeTemporary workImmediate startFlexible hoursShift workDay shift
Pacific Seafood
Dallas, TX4 days ago - ...Lead Customer Success Manager Sprinklr's Customer Organization focuses on four strong pillars of Client Experience, Operational Excellence,... ...knowledge of marketing automation technologies, or contact center technologies digital transformation, AI solutions, market research...Local area
$123.2k - $249.6k
...the best experience for our customers. We work together each day to... ...s success. As a Relationship Manager II within PNC's Business Credit... ...body of the email. Emails not related to accommodation requests will... ...responses. Applicants may also call (***) ***-**** and say "Workday...Full timeTemporary workPart timeWork experience placementWork at office- BH Management, LLC in Dallas, TX is seeking a Community Manager II to oversee daily operations, leasing strategies, and maintenance for a multifamily community. You will ensure safety, compliance, and exceptional resident service while collaborating with the Regional Manager...
- Dallas Independent School District seeks a Buyer II (226 Days) to manage procurement for district departments, review scopes, prepare solicitation packages, and lead negotiations on contracts. The role requires a Bachelor's degree and 3-5 years in institutional/government...
- American National Bank Of Texa in Mesquite, TX is seeking a Customer Care Unit Supervisor to oversee a centralized CCU that... ...processing loan applications. You will coordinate daily call center activities, manage staffing and coaching, ensure audit and internal controls...
- UT Southwestern Medical Center seeks a Graduate Medical Education Program Coordinator II to join the Surgery Education team. The role requires coordinating GME programs... ...with ACGME/LCME standards, and the ability to manage recruitment, onboarding, and regulatory reporting...
- ...services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process... ...experienced Call Center Client Account Manager II to manage complex business process outsourcing...Full timeWork at officeRemote work
- ...Specialist to join our remote team. In this role, you will assist customers with inquiries, scheduling, account updates, and service... ...Requirements Previous experience in customer service, hospitality, call center, or administrative roles preferred Strong written and...Remote jobFlexible hours
- ...companies in the USA, with a strong call center footprint and operations that... ...countries. We deliver Customer Experience (CX), Business Process... ...Experienced Client Services Manager to manage client... ...Bachelor’s degree in Business, Communications, or a related field....Remote work
MCI Careers
Dallas, TX18 days ago - ...seeking a motivated and experienced Call Center Client Success Manager to lead our Client Success Department... ...Collaborate with cross‑functional leaders to improve overall client success and... ...degree in Business Administration or a related field (preferred) 2-5 years of...Work at office
- ...promising career with a global leader, take a look at the... ...Audit Specialist II plans, directs, and completes... ...with management to develop risk‑mitigating... ...Evaluate controls, practices related to key risk areas to include... ...committed to: Exceeding Customer Expectations, Great...Full timeLocal area
- Summary Key Account Manager II The KAM II is a salesperson... ...sales force. Our customers are defined as retailers... ...) on Headquarter calls to implement the programs... ...encompassing customer relations and implementation. Clients... ...electronics, and home centers. We bridge the gap...Contract workWork at officeFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Relations Manager II — Call Center Leader. Be the first to apply!
Related searches
- client experience manager Dallas, TX
- engagement director Dallas, TX
- client service manager Dallas, TX
- client services coordinator Dallas, TX
- senior engagement manager Dallas, TX
- client engagement manager Dallas, TX
- client executive Dallas, TX
- senior client services manager Dallas, TX
- client relationship manager Dallas, TX
- client solutions executive Dallas, TX