Customer Relations Manager II — Call Center Leader
The Exchange
The Exchange in Dallas, TX is seeking an experienced call center operations manager to supervise daily credit call center activities and lead a team of supervisors. This onsite role emphasizes delivering exceptional customer service and resolving complex inquiries. Candidates should have five years of customer service managerial experience (or a Bachelor's with three years of supervisory experience) and strong Microsoft Office skills. #J-18808-Ljbffr The Exchange
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- Job Description Plans, manages, and directs the operational and special support elements of a call center. May also supervise a staff of call... ...and enhances total customer service and satisfaction. Job... ...Identifies complex problems relating to call center operations and...SuggestedRemote work
- ...currently seeking a CDE II - Client Delivery... ...Develop and maintain Crisis Management/Disaster Plans.• Implement... ...deliverables.• Conduct Customer Governance meetings.•... ....• Guide delivery leaders to align service offerings... ...security, connectivity, data centers and application...SuggestedWork at officeRemote workFlexible hours
$144k - $244k
...seeking a Client Executive II to join our team in... ...assigned accounts. As the leader of their assigned... ...solution offerings as well as management of a diverse... ...grow and improve client/customer relationships, implement... ...security, connectivity, data centers and application...SuggestedTemporary workWork experience placementWork at officeRemote workFlexible hours- ...Experienced Client Services Manager MCI is one of the... ...the USA, with a strong call center footprint and... ...countries. We deliver Customer Experience (CX), Business... ..., Communications, or a related field. Compensation... ...to submit up to a LEVEL II background and/or security...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote work
- ...the USA, with a strong call center footprint and operations... ...countries. We deliver Customer Experience (CX), Business... ...Client Services Manager to manage client relationships... ..., Communications, or a related field.... ...to submit up to a LEVEL II background and/or security...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work
- ...the USA, with a strong call center footprint and operations... ...countries. We deliver Customer Experience (CX), Business... ...Services Managerto manage client relationships and... ..., Communications, or a related field. COMPENSATION... ...to submit up to a LEVEL II background and/or...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work
- ...currently seeking a Client Delivery Manager - CDE II to join our team in Dallas, Texas (US... ...Title - CDE IIPosition overviewThis leader will be customer-oriented, work with a high sense of... ...cloud, security, connectivity, data centers and application services. our consulting...Work experience placementWork at officeRemote workFlexible hours
- Concentra is seeking a Specialist II, Security - IAM to implement and enforce security policies across... ...systems. The role coordinates with IT teams to manage access, MFA, and cloud security while maintaining high customer service levels. The candidate will investigate incidents...
- A major U.S. bank located in Texas is seeking a Relationship Manager II who is passionate about financial literacy and capable of building and maintaining strong relationships with commercial customers. The ideal candidate will have over three years of lending experience...
- ...Position SummaryThe Senior Manager, Agentic AI Delivery will be a critical leader within Ascensus’... ...that materially improve customer experience, associate productivity... ...of RAG, tool/function calling (MCP/API), autonomous... .... Note: For call center roles specifically, it...Full timeContract workSecond jobRemote work
- Selene Finance LP is seeking a Foreclosure Specialist II to monitor and manage foreclosure actions across states, ensuring compliance with investor... ...skills, with a background in mortgage servicing and related tools such as MSP, PACER and Black #J-18808-Ljbffr Selene...
$128k - $252.5k
...Summary Our Deloitte Customer team empowers... ...creativity, and ongoing managed services to solve the... ...engineering, developer relations, or technical consulting... ...to the Global Call Center (GCC) at USTalentCICInbox... ...level employees to senior leaders, we believe there’s always...Local area- ...services, and opportunities to our customers? If so, then the Relationship Manager II role might be for you!At Frost, it... ...and the Small Business Loan Center for loan requestsClosely monitor the... ...U.S. banks by asset size and is a leader in banking customer satisfaction....Full time
$105k - $159.5k
SUMMARYThe Relationship Manager II (“RM”) is responsible... ...business development calls and referrals. The RM... ...from credit needs to customer service and operations... ...with referral sources, centers of influence, etc.5. Analyzes... ..., and Accounting or related major required from an...Immediate start- ...mental wellness feels like, and we're looking for leaders who want to be part of something meaningful.... ...what it takes. We'll teach you everything else. Customer Experience Supervisor | Las Colinas, TX As a Call Center Supervisor, you'll lead the team that is often...
$151.4k - $278.9k
...Strategic Relationship Management Are you driven by a... ...networksRepresent “voice of customer” and deep industry... ...strategies related to opportunity development... ...Service Line/Industry leaders, account practitioners... ...inquiries to the Global Call Center (GCC) at USTalentCICInbox...Shift work- Veridian Service Partners is seeking a Call Center Manager, Training and Performance to lead the design and execution of our inside sales training, QA programs, and performance management. You will shape certification standards, maintain playbooks, and drive measurable...
$15 - $18.69 per hour
...provide clients general assistance related to Optimum Wellness Plans, services,... ...related results (personal metrics). Manage high volume of incoming client... ...Minimum of one year of relevant customer service and/or call center experience is required. Excellent...Hourly payMinimum wageFull timeTemporary workPart timeFlexible hours- ...Production Supervisor II Our team is entering an exciting new... ...for our team members, customers, and communities. We believe we... ...quality. This position involves managing production processes, developing... ...GED Minimum eight years of related experience and/or training...Temporary workImmediate startFlexible hoursShift workDay shift
- ...Regional Client Service Manager, you'll lead & support customer service operations across... ...region. You'll be the go-to leader for a team of ~13 branch... ...of customer service, call center, logistics, distribution,... ...Operations, Communications, or related Experience in...
$97.6k - $179.9k
...exciting opportunity for a collaborative leader who can turn business requirements into... ...2026. Work You'll Do: As a Specialist Manager, Firm Financial Systems and Stakeholder... ...please direct your inquiries to the Global Call Center (GCC) at ****@*****.***....Work at officeLocal areaVisa sponsorship$112k - $249.6k
...the best experience for our customers. We work together each day to... ...s success. As a Relationship Manager II within PNC's Business Credit... ...body of the email. Emails not related to accommodation requests will... ...responses. Applicants may also call (***) ***-**** and say "Workday...Full timeTemporary workPart timeWork experience placementWork at officeFlexible hours- ...Lead Customer Success Manager Sprinklr's Customer Organization focuses on four strong pillars of Client Experience, Operational Excellence,... ...knowledge of marketing automation technologies, or contact center technologies digital transformation, AI solutions, market research...Local area
- ...capabilities, establishing and deepening relationships with internal and external partners and Centers of Influence to identify prospects. Job expectations include executing the Client Management Process and partnering across the enterprise to provide a Branded Client Experience....Work at officeShift workDay shift
- Theron Solutions seeks a dynamic Client Partner to nurture large Telecom customer relationships and drive cross-service line growth. The role emphasizes managing existing relationships and P&L, while building strong client relationships and engaging in solution-oriented...
- ...services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process... ...experienced Call Center Client Account Manager II to manage complex business process outsourcing...Full timeWork at officeRemote work
- American National Bank Of Texa in Mesquite, TX is seeking a Customer Care Unit Supervisor to oversee a centralized CCU that... ...processing loan applications. You will coordinate daily call center activities, manage staffing and coaching, ensure audit and internal controls...
$3,000 - $4,999 per month
...Investigative Supervisor I/II Job Title: CPI... ...supervisor work. This position manages administrative staff... ...trends and patterns related to risk and child safety... ...position requires regular on-call duties, frequency and... ..., child advocacy centers, medical and school personnel...Full timeTemporary workPart timeWork experience placementWork at officeRemote workFlexible hoursShift work- ...Customer Experience Manager At Orion180, we don't just stand out for what we do... ...industry. Orion180 is proud to call three vibrant cities home.... ...places us in a dynamic center of culture, business, and... ...Experience Team! Are you a driven leader with a passion for...Work at office
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