Manager, Hendrick Clinic Access Center

Hendrick ClinicHendrick Clinic Referral & SchedulingFull TimeDay ShiftMonday- Friday 8 AM to 5 PMJOB SUMMARYProvides leadership and direction for ongoing process improvement, change management through interdisciplinary work across settings, and collaboration with all departments related to the call center and authorization team. Through multi-disciplinary teamwork, promotes quality and integration with other disciplines and services to meet established organizational goals. Coordinates and communicates changes in workflows and process standardizations to improve compliance and operational efficiency.JOB REQUIREMENTSMinimum EducationBachelor’s Degree PreferredMinimum Work Experience3-5 years healthcare management experience, experience with project managementRequired Licenses/CertificationsRequired Skills, Knowledge, and AbilitiesAbility to carry out obligations and duties of positionDemonstrated advocate of quality and cost effective careDemonstrated interpersonal skillsExcellent human relations and oral/ written communication skillsMaintains professional appearance and decorum at all timesRequires ability to handle confidential informationStrong commitment to religious values of the institutionStrong communication and organizational skillsDevelop program indicatorsInterdepartmental communicationProven written and editing skillsTeam building, team selectionEmployees has some financial responsibilityPowerpointExcel