Support Engineer
Conch Technologies
POSITION: Endpoint Support Engineer LOCATION: Reston or Plano (3 days a week Tues through Thursday) DURATION: 6 Month C2H REQUIRED SKILLS Experience supporting, using technology Omnissa Workspace ONE, Microsoft Intune Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting Provide end-user support for mobile devices (iOS, Android) including smartphones, tablets, and mobile applications Monitor system performance, compliance and logging/monitoring Collaborate with engineering teams to resolve incidents based on log data Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement Strong troubleshooting methodology skills Must be able to document incidents and problem resolutions carefully and accurately Experience with change management concepts, tools and implementations preferred Excellent documentation, writing skills Experience with ServiceNow desired This position will be onsite/hybrid to RTC #J-18808-Ljbffr
Vacancy posted 2 days ago
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