Front Desk Receptionist (Battle Creek)

Front Desk ReceptionistDental Dreams LLC in Battle Creek, MI, is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will have excellent customer service skills and a passion for helping others. Bilingual - Spanish speaking proficiency is a huge plus!Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.Benefits:Competitive compensationBenefits package includes:Medical & Vision InsuranceFREE dental treatment at our locationsPTO401KLife Insurance, Pet Insurance and moreResponsibilities:Maintain a high level of customer service at all timesWork as part of a team with emphasis on communicationSchedule patient appointments per month and daily patient goalsAnswer phones and confirm appointmentsGreet and check-in patientsAccurately verify dental benefitsMaintain detailed patient records in a fast-paced environmentCollect payments, co-payments, and deductiblesCreate insurance claims and submit pre-authorizations to insurance companies on a timely basisPull patient charts for future appointments when necessaryMaintain a clean and professional office environmentAssist with presenting and/or explaining treatment plansQualifications:Customer Service experienceAt least 1 year of experience in current or most recent jobBilingual - Spanish (preferred)Dentrix and/or Eaglesoft (preferred)We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.