Sales Account Manager

Job DescriptionJob DescriptionWe are seeking an experienced Account Manager to protect, strengthen, and grow a portfolio of ProInfoNet client relationships. This role serves as the primary commercial relationship owner for assigned clients and balances client satisfaction and retention with account growth and new business development.The ideal candidate is a trusted relationship builder who can understand client priorities, communicate the value of technical services, identify new opportunities, and coordinate the right internal resources to support each client.This position is based out of our Portland, Maine office and requires travel as needed for client meetings, conferences, networking events, and other business activities.What You’ll DoServe as the primary commercial relationship owner for assigned clientsMaintain regular client communication and conduct annual business reviewsBuild relationships with executive, financial, operational, and technical stakeholdersDevelop account plans focused on client satisfaction, retention, growth, and revenueManage contract renewals and identify and address potential retention risksIdentify opportunities to expand client relationships through additional ProInfoNet servicesConduct discovery and communicate the business value of technical offeringsGenerate new opportunities through relationships, referrals, networking, events, and company-provided leadsManage sales opportunities through discovery, proposal development, negotiation, and closureCoordinate with technical, consulting, and subject-matter experts throughout the sales processMaintain accurate CRM records, sales pipelines, and revenue forecastsRepresent ProInfoNet at client meetings, conferences, and industry eventsWhat We’re Looking ForBachelor’s degree in business, marketing, communications, information technology, or a related field preferred; equivalent experience will be consideredAt least five years of relevant B2B account management, client retention, and contract-renewal experienceDemonstrated success growing client relationships and managing retention risksExperience managing a consultative sales process from discovery through closureExperience generating opportunities through relationships, referrals, networking, and eventsAbility to communicate the business value of technical services to technical and non-technical audiencesStrong discovery, presentation, negotiation, and relationship-management skillsAbility to manage multiple client relationships, renewals, and sales opportunities simultaneouslyStrong organization, follow-through, and CRM disciplineExperience with HubSpot or a comparable CRM is preferredInitiative, sound judgment, and the ability to work with limited day-to-day supervisionBenefits Include:ProInfoNet offers a comprehensive and competitive benefits package, including:Competitive compensation based on experience and qualificationsGenerous paid time off and holiday schedule85% company-paid health insurance coverage50% company-paid dental and vision insuranceCompany-paid long-term disability insuranceCompany-paid Life and AD&D insurance coverageCompany-paid identity protection coverageRetirement plan with a generous company contributionThis position has a starting salary range of $66,000 to $82,000, based on experience and qualifications. The position is also eligible for sales commission/bonus.Why Join Us?At ProInfoNet, you’ll play a central role in maintaining trusted client relationships and helping organizations identify services that support their technology and operational goals. You’ll work across Sales, Marketing, Consulting, and technical teams while managing relationships from long-term account planning through new opportunity development. If you enjoy building lasting partnerships, solving client problems, and growing business through consultative sales, we’d love to hear from you.\nCompany DescriptionFounded in 1995, ProInfoNet is an independent IT consulting firm that helps organizations navigate broadband, healthcare connectivity, network infrastructure, and strategic planning needs. Our team works across sectors to design, implement, and manage solutions that are scalable, cost-effective, and aligned with your long-term goals. From advising state broadband offices to supporting healthcare network design and expansion, we act as a trusted partner every step of the wayCompany DescriptionFounded in 1995, ProInfoNet is an independent IT consulting firm that helps organizations navigate broadband, healthcare connectivity, network infrastructure, and strategic planning needs. Our team works across sectors to design, implement, and manage solutions that are scalable, cost-effective, and aligned with your long-term goals. From advising state broadband offices to supporting healthcare network design and expansion, we act as a trusted partner every step of the way