Keyholder-3rd Person

Job Description

Job Description

Footwise

3426 SE Hawthorne Blvd. Portland, OR 97214

With five retail locations in the Pacific Northwest, Footwise is the kind of shoe store where comfort and style mix effortlessly with friendly and knowledgeable service. Since 1983 we've been anchored by an incredible Birkenstock selection, but we also carry many other brands of comfortable, stylish footwear focused on making our customers' feet happy! Footwise is part of ERHCo Inc - an Oregon-based, family-run business that operates retail shoe stores from Eugene to Hood River. 

A Keyholder is a store leadership role with the opportunity to make a positive impact in the community while developing expertise in footwear and foot health. Keyholders share their knowledge with customers and staff, provide exceptional service, and lead by example.

WHAT WE OFFER OUR EMPLOYEES
- Training rate of $18.00 per hour
- After training, employees convert to 10% commissions.  This is based on net sales, with no cap on earnings. 
- Guaranteed hourly rate for this position
- Incentives
- Quarterly bonus programs
- Health, dental and vision insurance offered to full-time employees
- Supplemental health and whole life insurance policy options available to all employees
- Paid vacation and Sick time 
- Private Paid Family and Medical Leave Policy
- 401k with company matching 100% up to 4% of plan year compensation.
- Discretionary profit-sharing plan
- Generous employee discounts

KEY DUTIES
- Opening and closing the store
- Merchandising
- Store cleanliness and basic maintenance
- Maintaining a high level of person sales, setting the pace on the sales floor.
- Assisting with staff training and supervision when necessary
- Inventory management
- Processing and reporting sales transactions
- Assist the manager with employee training and development.
- Respond to internal and external requests courteously and efficiently.

HOURS:
- Open 7 days a week. Operating hours may be dictated by the location.
- Full-time position, 30 to 40 hours per week
- Part-time position below 30 hours per week with some scheduling flexibility

WE MAY BE THE RIGHT FIT FOR YOU IF YOU'RE:
- An industrious individual who's eager to meet the needs of their team and customer.
- A professional at all times regarding personal and store appearance, as well as team and customer interactions.
- A good communicator with an emphasis on making outstanding first impressions.
- Able to ensure customer satisfaction regardless of the circumstances.
- Someone who works well under pressure and handle multiple tasks at once.
- Interested in using technology to efficiently and effectively learn our systems and     procedures.
- Interested in learning about the products that serve our customers best.
- Able to identify and solve problems professionally as they arise.
- An individual with a year of work experience in retail and have experience in cash handling.
- You have previous retail supervisory experience.