Field Service Technician

About the job

Description


Allways Precision has a centerless grinder Field Service and machine Set Up position open. The priorities include trouble shooting and machine repair, part print and tooling verification, machine setup and grinding for customer machine qualifications. Provide machine start up assistance at customer facilities and provide advice for customer specific applications. Customers include industrial manufacturing clients in industries such as aerospace fasteners manufacturers, bar grinding service providers, and contract manufacturing companies.

Responsibilities


This is a Field Service and Customer Support position which requires 50-75% travel per month and the following customer engagement skills:
• Ability to travel to customer locations in North America.
• Customer relationship skills requiring introducing Allways Precision and our portfolio of support and services.
• Confident with face-to-face customer support interactions and phone follow up communications.
• Ability to create and execute personal monthly schedules.
• Strong communication with Allways Precision support team.

Qualifications


You should be proficient in:
• Centerless grinder theory and operation
• Equipment Troubleshooting
• Facilities Maintenance Experience
• Electrical Troubleshooting Skills
• Mechanical Troubleshooting Skills
• Machine Setups for Production Runs
• Troubleshooting CNC Machines
• Experience in a Manufacturing Environment

Machines & technologies you'll use:
• Surface Grinder
• Manual Centerless Grinder (Cincinnati-Milacron)
• CNC Centerless Grinder

Job Benefits


Competitive compensation package with full benefits package including: medical, vision, dental, and prescription drug coverage, vacation and holidays pay, 401(k) plan with competitive company matching plan.