Talent Success Lead

At Blu Omega, our people are the foundation of our success. We believe that building meaningful relationships, investing in employee development, and creating opportunities for career growth are essential to delivering exceptional results for our customers.

We are seeking a Talent Success Lead who is passionate about people, energized by building relationships, and motivated by measurable results. The Talent Success Lead serves as the primary HR Business Partner for an assigned business unit and owns the ongoing employee experience, engagement, retention, and career development of an assigned portfolio of employees. This is not a traditional administrative HR role. It is a proactive, relationship-driven position that combines employee advocacy, career coaching, business partnership, and workforce retention.

The ideal candidate enjoys helping employees succeed while understanding how employee engagement, performance, and retention contribute to organizational growth and profitability.

Key Responsibilities

• Serve as the primary point of contact and trusted advisor for employees within an assigned portfolio.
• Establish meaningful relationships with employees through monthly engagement conversations and ongoing communication.
• Proactively identify employee concerns, engagement challenges, and potential retention risks.
• Maintain consistent communication and follow-through to ensure employees feel supported, valued, and connected to Blu Omega.
• Conduct career development conversations to understand employee aspirations, professional interests, and long-term goals.
• Identify relevant training, certifications, professional development opportunities, and potential career advancement pathways.
• Partner with Business Unit Leaders and Client Relationship Leads (CRLs) to identify opportunities for employees to expand their skills and responsibilities.
• Review employee qualifications, certifications, and experience to identify potential labor-category advancement opportunities.
• Develop retention strategies in partnership with Business Unit Leaders, CRLs, and Operations leadership.
• Monitor upcoming contract transitions, assignment end dates, and potential employee roll-offs.
• Partner with Delivery to identify redeployment opportunities for employees approaching assignment completion.
• Maintain accurate employee skills, qualifications, resumes, career interests, and availability information.
• Track retention outcomes, identify trends, and recommend improvements to reduce avoidable turnover.
• Develop a strong working relationship with the assigned Business Unit Leader and understand the business unit's contracts, workforce, priorities, and growth objectives.
• Serve as a people-focused strategic partner by providing insight into employee engagement, retention, performance, and workforce readiness.
• Help align employee career aspirations and development opportunities with the evolving needs of the business unit.
• Provide guidance to employees regarding company policies, benefits, PTO, timekeeping, and general employment questions.
• Support employee transitions, internal movement, and organizational changes.
• Maintain confidentiality and exercise sound judgment when handling employee information.
• Maintain accurate and timely documentation of employee interactions, career development plans, retention risks, and action items in Bullhorn and other designated systems.
• Identify patterns and trends that may affect employee satisfaction, workforce stability, or business performance.
• Leverage technology and automation to improve efficiency while maintaining a personalized employee experience.

Required Qualifications

• 6+ years of experience in human resources, employee engagement, talent management, staffing, recruiting, account management, customer success, or a related field.
• Demonstrated success building and maintaining strong professional relationships.
• Experience supporting employees, consultants, or customers throughout an ongoing relationship lifecycle.
• Strong understanding of employee engagement, retention, performance management, and career development principles.
• Excellent interpersonal, communication, and active listening skills.
• Strong organizational skills with the ability to manage multiple relationships, priorities, and follow-up commitments.
• Experience using HRIS, ATS, CRM, or employee management systems.
• Comfort working in a performance-driven environment with measurable goals.
• Ability to handle confidential and sensitive employee matters with professionalism and discretion.

Preferred Qualifications

• Experience supporting employees or consultants in government contracting, federal IT, or professional services.
• Prior experience as an HR Business Partner, Consultant Relations Manager, Staffing Account Manager, Employee Success Manager, or Recruiter.
• Familiarity with federal contracting environments, labor categories, contract transitions, and redeployment.
• Experience using Bullhorn, ADP, or Deltek Costpoint.
• Experience developing employee career pathways, professional development plans, or retention programs.
• Experience supporting a distributed or remote workforce.
• Bachelor's degree in Human Resources, Business Administration, Communications, or a related field.

Why Blu Omega?

At Blu Omega, Talent Success is more than an HR function. It is a strategic investment in our people and our future. This role offers the opportunity to build lasting employee relationships, influence career development, strengthen retention, and directly contribute to the organization's continued growth. We are looking for someone who doesn't just want to support employees, we want someone who takes pride in helping people thrive and sees their success as a personal accomplishment.