NOC & Networking Support Analyst — Entry Level (Austin)

Scale Computing INC is seeking a Junior Support Analyst for our Austin, TX office. The role focuses on serving as the initial contact for customers using Managed Networking Services, diagnosing Tier 1 issues, and meticulously documenting interactions and solutions. Collaboration with cross-functional teams is key to maintaining high customer satisfaction. The position is full-time and in-office in Austin, with shifts rotating among days, evenings, nights, and weekends. #J-18808-Ljbffr Scale Computing INC