Concierge

ConciergeThe Auberge Residences at Element 52 are situated slopeside in the spectacular mountain destination of Telluride, Colorado. Located within walking distance to town, 33 luxurious two- to five-bedroom accommodations are nestled along the scenic San Miguel River and feature direct ski-in/ski-out access. Alpine amenities include a luxury fitness center, spa services, two outdoor soaking pools, a ski concierge, a private club room for apres ski, a year-round resident concierge, and private chef arrangements. Residences boast high-end kitchen appliances, large outdoor terraces, and access to a private ski lift.The targeted compensation rate for this full time year round, non-exempt position is $22.00-$24.00/hr plus commission. The position offers a competitive compensation package presented by Auberge Resorts Collection. $500 sign on bonus.Job DescriptionWe are seeking a knowledgeable and enthusiastic Concierge to join our team. The Concierge will be responsible for assisting guests with various inquiries, making reservations, and providing recommendations to enhance their stay. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for hospitality.Greet guests upon arrival and provide them with information about the hotel's amenities and servicesAssist guests with restaurant reservations, transportation arrangements, and local attractionsProvide recommendations for dining, shopping, and entertainment optionsHandle guest inquiries and resolve any issues or concerns promptly and professionallyMaintain a neat and organized concierge desk and lobby areaCollaborate with other hotel departments to ensure guest satisfactionQualificationsPrevious experience in a customer service role, preferably in a hotel or hospitality environmentExcellent communication and interpersonal skillsKnowledge of local attractions, restaurants, and transportation optionsStrong organizational skills and the ability to multitaskProficiency in Google Suite and reservation management softwareFlexible schedule, including evenings, weekends, and holidaysAuberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection.Auberge Resorts Colorado LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Colorado LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Colorado LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.