PBX Operator

Essential FunctionsAnswer and operate the resorts PBX telephone system in a professional and courteous incoming calls to the appropriate departments and guests with resort information amenities dining reservations activities and general guest requests and dispatch work orders to Housekeeping Engineering Security and other departments as and deliver accurate wake-up to guest concerns and ensure proper follow-up through established service recovery knowledge of resort amenities services operating hours and special emergency communication procedures and understand resort radio and communication document guest requests complaints and service exceptional customer service while maintaining Omnis standards of customer service call center front desk or hospitality experience verbal communication and active listening computer proficiency and ability to learn hotel operating to multitask and remain composed in a fast-paced friendly and positive to work a flexible schedule including weekends evenings and be able to sit for extended periods and occasionally stand reach and lift up to 15 Join Omni Hilton HeadAt Omni Hilton Head Oceanfront Resort youll enjoy a dynamic work environment beautiful oceanfront surroundings and opportunities to grow within a world-class hospitality Associate PerksDiscounted associate meals during shiftsComplimentary associate parkingDiscounted room rates at Omni Hotels & Resorts nationwideDiscounts on resort dining retail and recreation (where applicable)Associate recognition programs and eventsPaid training and development opportunitiesOpportunity to gain valuable hospitality experience at a premier oceanfront resortPotential opportunities for future seasonal or year-round employmentScheduleSeasonal Full-Time and Part-Time opportunities available. Must be available to work weekends holidays and peak resort you are passionate about hospitality and enjoy helping others we invite you to become the voice of Omni Hilton Head Oceanfront Resort and help create memorable guest experiences every day.

Required Experience:

IC