General Manager-203100
$73.86kESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
$73862.00
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
$73862.00
Vacancy posted 4 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in San Lorenzo, CA vacancy
$73.86k
...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hoursESA Management, LLC
Hayward, CA3 hours ago- ...Pizza Hut #40823 Assistant General Manager Hayward, CA 94541 - $19.00 - $23.00 / hour - full time Job Description Description: To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Assistant General Managers to make them feel like family...SuggestedFull timeSecond jobFlexible hours
Valley Juice Company LLC
Hayward, CA4 days ago $235k - $277k
...General Manager Crafty Hayward, California, United States About this position Who We Are: Crafty’s mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their...SuggestedLocal areaShift workCrafty
Hayward, CA3 days ago$83.2k - $95.68k
...Assistant General Manager Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS & BENEFITS: ~ Competitive pay from $83200 per year - 95680 / year plus cash incentives ~ Employee discounts and free...SuggestedLocal areaFlexible hoursShift workMcDonald's
Castro Valley, CA4 days ago$10k
...FULL-TIME Full-time LOCATION 24727 Amador Street Hayward CA 94544 Job Summary As a General Manager at 24 Hour Fitness, you are the driving force behind your club living our mission, vision, and values, to drive membership growth, revenue generation, and operational excellence...SuggestedFull timeWork experience placementLocal area24 Hour Fitness
Hayward, CA5 days ago$65k - $70k
...Join to apply for the General Manager role at Riser Fitness 1 year ago Be among the first 25 applicants Join to apply for the General Manager role at Riser Fitness The General Manager will oversee all studio functions from membership & retail sales to instructor performance...Full timeRiser Fitness
Hayward, CA4 days ago- ...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...Weekly payMinimum wageTemporary workLocal areaFlexible hours
ESA Management, LLC
San Lorenzo, CA3 days ago - ...General Manager - Restoration/Mitigation RESTORATION EXPERIENCE IS REQUIRED!! LOCATION: Hayward, CA Lead. Build. Restore. Your Impact As General Manager, you'll be responsible for the total operations of your branch - overseeing a talented team of professionals...Local area
Volarify
Hayward, CA2 days ago - ...Restaurant Manager Restaurant managers are responsible for managing the overall operations of the restaurant and in building strong teams that provide excellent customer service to our guests. You will recruit, select, train and develop restaurant employees. You will...Flexible hoursShift work
Jack in the Box
San Lorenzo, CA2 days ago - ...employees. We have a unique work environment where crew members and management are trained to work every position in the restaurant. From the... .... So, what's it take to be a successful Five Guys General Manager? People & Leadership Skills - Do you know how to lead...Shift workDay shiftAfternoon shift
Five Guys
San Leandro, CA3 days ago - ...Join Our Team! We're looking for an energetic, self-motivated, and results-driven General Manager to lead our team and oversee daily operations. As General Manager, you'll play a key role in driving business growth, creating a positive team culture, and delivering...Work at office
IHOP
San Leandro, CA3 days ago $90k - $100k
...believes taking care of your car should be an easy and stress-free experience. We’re seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else. Responsibilities Lead operations (...Local areaRelocation packageStress Free Auto Care
Castro Valley, CA7 hours ago$243.81k - $296.53k
...municipal electric utility, is seeking a strategic, collaborative, and forward-thinking executive to serve as its next, Assistant General Manager – Customer & Energy Resources Reporting directly to the General Manager and serving as a member of the executive leadership...City of Alameda
Alameda, CA4 days ago$22 per hour
...Assistant General Manager Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun,...Hourly payFull timeRiser Fitness
Union City, CA2 days ago- ...Job 172275 - Restaurant General Manager San Ramon, CA Plucked Chicken & Beer is a brand new QSR Fast Casual Restaurant brought to you by the Sauced BBQ group. Plucked focuses on high quality and unique fried chicken sandwiches, plates, and salads with freshly prepared...Casual workShift work
Sauced BBQ & Spirits
San Ramon, CA4 days ago - ...Assistant General Manager – Courtyard by Marriott Oakland Airport Midas Hospitality is seeking a dynamic Assistant General Manager to join our team at Courtyard by Marriott Oakland Airport in Oakland, CA. Candidates must have prior hotel management experience and a passion...Night shiftWeekend work
Midas Hospitality
Oakland, CA5 days ago - ...Panera in Dublin, California, is seeking a Team Manager to join their leadership team. This role involves managing shifts, developing team members, and ensuring high standards of food and service quality. The ideal candidate should have restaurant management experience...Shift work
Dormont Manufacturing Company
Dublin, CA3 days ago - ...JETSET Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio, as well...Local area
JetSet Pilates
San Ramon, CA3 days ago - ...Operations Supervisor is a key member of the leadership team, coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. This role maintains a safe working environment and builds a culture of...Full timeWork at office
Lowe's Pro Supply
San Leandro, CA1 day ago $70k - $80k
...JETSET Pilates San Ramon is seeking a General Manager to lead pre-sale, oversee studio operations, and drive membership growth ahead of our Fall 2026 opening. The General Manager will be responsible for building foundational membership during construction, leading community...Local areaWeekend workAfternoon shiftTRIB3 Staffing
San Ramon, CA4 days ago- ...Started in 1922, Diamond Parking is an international parking management and leasing firm headquartered in Seattle, Washington. We are... ...offices in over 40 cities is expanding and seeking a HANDS-ON GENERAL MANAGER for the Bay Area market to manage and execute all the...Work at office
DPS
Oakland, CA1 day ago - ...Full-time Job Category Org: Store General Manager Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone...Full timeWork experience placementWork at officeFlexible hoursShift workNight shiftDay shift
Domino's Pizza LLC
Oakland, CA3 days ago - Chick-fil-A is seeking enthusiastic and growth-oriented leaders for our Restaurant Leadership team. This unique opportunity allows you to work hands-on with a high-performing team while contributing to one of the most respected restaurant brands in the nation. Qualified...
Cooper Connect
Dublin, CA3 days ago $85k
...Join a respected restaurant group as a general manager, leading a dedicated team and shaping operational success. This is a hands-on leadership opportunity to create a welcoming guest experience, drive financial results, and foster employee growth in a supportive company...Casual workFlexible hoursGoodwin Recruiting
Oakland, CA1 day ago- ...General Manager General Manager General Manager Job Summary: Operate a million dollar business! General managers create strategies, lead teams and ensure compliance of standards and policies. A successful General Manager is a thoughtful leader, strategic decision...Local areaFlexible hoursShift work
El Pollo Loco
Oakland, CA2 days ago $45k - $65k
...Job Description Job Description CycleBar Castro Valley - Assistant General Manager Assistant General Manager Job Description: Assistant GM is responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic...Full timePart timeShift workDay shift- ...Job Summary We are seeking an experienced Operations Manager to join our team. In this role, you will optimize the operational systems and processes of the company, maximizing efficiency and profitability while remaining compliant with all legal and regulatory requirements...Flexible hours
Blowology Dry Bar
Castro Valley, CA7 hours ago - ...Effectively trains and coaches employees to show courtesy and handling of complaints. Conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies. Develops and maintains...Local areaShift work
- ...Domino's in Oakland, California is seeking a General Manager to oversee store operations and ensure exceptional customer service. Candidates must demonstrate strong leadership skills, multitasking abilities, and proficiency in math. Responsibilities include managing inventory...
Domino's Pizza LLC
Oakland, CA3 days ago - ...Position Summary The Assistant Restaurant General Manager (ARGM) supports the Restaurant General Manager and Market Leader in protecting and delivering the Church’s Chicken brand. This role is responsible for driving sales growth, operational excellence, and profitability...Work at officeLocal areaShift workNight shift
Ontario Trillium Foundation
Oakland, CA4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
