Associate National Clinical Launch & Product Specialist - East

Who We Want

As an Associate National Clinical Launch & Product Specialist, you will support the successful introduction and adoption of M AKO robotic systems to healthcare facilities and providers. In this field-based position , you will collaborate closely with healthcare professionals, hospital staff and cross-functional teams to implement clinical launch plans, deliver education and training, provide procedural support, and help integrate robotic-assisted technology into surgical workflows. You will also support product demonstrations, certification labs and technology showcase events while expanding your expertise across additional M AKO applications. 

What You Will Do

• Lead the clinical implementation of M AKO technology and related clinical applications by executing launch plans, achieving clinical milestones, and supporting successful technology adoption at customer sites. 

• Deliver training and education programs for surgeons, nurses, and clinical staff to build proficiency in robotic-assisted surgical procedures and technology workflows. 

• Provide clinical and technical support during product launches, surgical procedures, and post-implementation activities to ensure customer success. 

• Collaborate with hospital administrators, surgical teams, and internal partners to integrate robotic technology into existing surgical programs .

• Support surgeon certification programs, product demonstrations, clinical labs, and technology showcase events to promote awareness and utilization of MAKO technology. 

• Serve as a primary clinical resource for customer questions, product troubleshooting, workflow optimization, and best-practice guidance related to robotic-assisted surgery. 

• Build and maintain relationships with healthcare professionals, gather customer feedback, and communicate customer needs to internal stakeholders to improve adoption and customer outcomes. 

• Maintain compliance with regulatory requirements, company policies, and quality standards while supporting product safety, clinical excellence, and continuous professional development. 

What You Need

Required Qualifications

• Bachelor's degree or equivalent work experience. 

• MAKO certification .

• Minimum 4 years of professional work experience .

• Minimum 2 years of experience with MAKO robotic applications and/or enabling technologies.

• Strong k nowledge of orthopedic surgery and robotic-assisted surgical technology and applications required.

• Excellent interpersonal skills and persuasive communication skills.

• Ability to train and empower others with responsibilities.

• Ability to travel extensively to support product launches and customer engagement.

• Problem-solving skills and the ability to make informed decisions under pressure.

Preferred Qualifications

• 2 or more years of healthcare experience.

• Experience supporting the launch, implementation, or adoption of new medical technologies in clinical settings. 

• Additional training, certification, or experience supporting multiple MAKO applications. 

Additional Information

• This position requires the handling of instruments that may have been contaminated by blood or bodily fluids. In compliance with Occupational Safety and Health Administration (OSHA) regulations, Stryker will provide a safe working environment for all employees.

• Ability to lift, push, pull, and carry up to 50 lbs. 

• Ability to stand for extended periods.

• Ability to manage stressful OR situations with professionalism and focus.

• Exerting up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects.

• Must have a valid driver’s license.

• Fluency in written and spoken English required.

United States of America Pay Ranges:

• USN : $77,700 - $129,500 USD Annual
• US5 : $81,600 - $136,000 USD Annual
• US10 : $85,500 - $142,500 USD Annual
• US15 : $89,400 - $148,900 USD Annual
• US20 : $93,200 - $155,400 USD Annual
• US30 : $101,000 - $168,400 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.